Job Description

Job Description

In a high-volume processing environment, a financial aid advisor prepares and processes student financial aid files in multiple areas in accordance with federal, state, and institutional regulations and guidelines for the purpose of determining eligibility and awarding financial aid. Advice and counsel students and families concerning eligibility for financial aid, professional judgment, loan requirements, and special circumstances. Counsel and guide internal and external customers about financial aid processes. Present scholarship and financial aid information to audiences on and off campus. Develop, analyze, and review reports to determine eligibility for federal, state, and institutional financial aid and scholarship programs. Apply financial aid policies and procedures to process student financial aid records.

 

ESSENTIAL FUNCTIONS OF THE JOB  

 

• Analyzes and processes financial data on students to determine aid eligibility and make awards within federal, donor and/or institutional guidelines.
• Requests additional information based on analysis and review to apply established government and institutional regulations, rules, guidelines, and procedures.
• Determines eligibility for federal, state, and institutional financial aid.
• Resolves over awards and overpayments.
• Determines if students qualify for an unusual/mitigating circumstance; exercises professional judgment by adjusting or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process. Determines appropriate cost of attendance for students and awards federal, state, and institutional aid to financial aid recipients.
• Uses information systems to input data.
• Interacts with appropriate outside entities to facilitate the student eligibility process.
• Notifies students of changes in eligibility of awards.
• Addresses questions and requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Analyzes various system-generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines.
• Must be able to meet and maintain access requirements for secure federal and/or state websites, such as the National Student Loan Data System (NSLDS)
• Assisting students and parents in the scholarship application
• Advising current and prospective students and families on application processes, eligibility criteria, appeals, and professional judgements.
• Perform other duties as assigned.

 

Minimum Qualifications & Skills

 

Education:

Bachelor's degree in a relevant field or equivalent experience

 

Experience:

• Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
• Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
• Experience entering and retrieving data using a computerized record system.
• Experience compiling/maintaining data and organizing data and information into written reports.
• Early evening and weekend hours may be required.
• Modest local travel between campus locations may be required. 

 

Preferred Qualifications:

• Master’s degree in an area that involves working with student personnel, counseling, higher education, or a related field
• Experience with student financial aid processing desired
• Two to three years of student services experience in higher education (preferably at a community college)
• Bilingual in Spanish
• Knowledge of federal aid regulations and programs, and the CSI scholarship program
• Knowledge of university/college financial aid, admissions, registration, and course work progress patterns
• Experience with Jenzabar, PowerFaids, Excel or Access and word processing programs
• Experience working with high school and/or college students.
• Experience with financial aid packaging
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work independently in completing projects.
• Ability to work professionally with people from a wide variety of cultural and socio-economic backgrounds.
• Previous supervisory experience in a professional setting desired.
• Ability to present to small and large groups about Financial Aid information.
• Good knowledge of a student centered/customer service-oriented philosophy.

 

The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status. 

Company LocationTwin Falls - Main CampusPosition TypeFull-Time/RegularSalary35,568.00 - USD

Is this position grant-funded?

No

FLSA

Non-exempt

Months per year?

12 months year round

What are the work days/hours?

Monday - Friday; Evenings or Weekends as needed

Open to current employees only?

No

Cover letter required?

Yes

Unofficial transcripts required?

Yes

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