Human Resources Representative
|Human Resources Representative|
|Human Resources DIST (DEPT)|
|Percentage of Full Time|
|Non-Exempt (accrues overtime)|
|Months per Year|
|If other, please specify|
San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.
The Human Resources Representative performs difficult and specialized administrative support in all areas of human resources, including recruitment, employment, orientation, benefits, compensation, staff development, collective bargaining, employee relations and retiree services. Under general supervision, the Human Resources Representative performs responsible and complex human resources functions and provides policy and procedural information about collective bargaining contract provisions and Human Resources department services to employees, job applicants, other educational institutions, business representatives, community organizations and the general public. The Human Resources Representative is expected to resolve problems and make independent decisions with minimum supervision. The employee provides policy and procedural information about Human Resources department services for active and retired employees, collective bargaining contract provisions. An extensive amount of public contact is required to respond to electronic and in-person inquiries concerning benefit programs, retirement plans, employment and contract rules and regulations, resource materials, policies and procedures. A high degree of independent judgment and creativity is required to select and apply policies and procedures to the resolution of minor and occasional major problems that arise. The consequences of errors in judgment can be costly in public relations, employee time and money. A Human Resources Representative can direct the work student assistants and other staff as assigned.
|Duties and Responsibilities|
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.
1. Exchanges information with active and retired employees, business representatives, other educational institutions, and others concerning District benefit programs; retirement plans, such as CalSTRS, CalPERS, 403(b) and 457 plans; collective bargaining; employment policies and procedures; employee records; surveys; employee training programs; and Human Resources department services
2. Manages benefit administration processes by entering information in HRIS to meet critical deadlines for payroll and benefits enrollments
3. Ensures collective bargaining agreements, policies and procedures, benefit programs, and retirement plans are in compliance with existing State and Federal laws such as COBRA, HIPAA, the Affordable Care Act and PEPRA
4. Responds to and initiates inquiries regarding benefit programs and retirement plans
5. Assists with the development, planning and implementation of benefits-related activities such as open enrollment, benefits fairs, and retirement workshops
6. Coordinates with Human Resources staff to schedule the recruitment/selection process for academic and classified employment, including development of timelines and deadlines, paper screening, applicant testing, and interview process, including drafting interview questions
7. Exchanges information with job applicants, community organizations, business representatives, other educational institutions, District employees, and others concerning a variety of recruitment and employment issues, collective bargaining and employment policies and procedures, employee records, surveys, employee training programs, and Human Resources department services
8. Conducts in-person orientation sessions individually and in groups to provide policy and procedural information pertaining to employment in the district
9. Composes, formats and prepares correspondence, memoranda and reports from original ideas; composes, drafts, prepares and updates training, marketing and informational materials; recommends new language and modifications to collective bargaining agreements, recruitment materials, and electronic communication, including web sites and a variety of other materials
10. Manages and coordinates the establishment, preparation, maintenance and organization of a variety of complex technical reports, records, logs and files, often involving confidential materials including but not limited to equal employment opportunity records, employment verification’s, employee personnel files, department reports, benefits, workers’ compensation, collective bargaining and other reports
11. Maintains confidentiality of information regarding Board, District, personnel, student, collective bargaining, equal employment opportunity or controversial matters
12. Reviews and proofs documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations
13. Performs other related duties as assigned
• A combination of education and experience equivalent to an Associate’s degree in human resources, business administration, or a closely related field
• Successful recent human resources experience of increasing responsibility in areas such as recruitment, selection, benefits administration, or classification and compensation
• Extensive public contact experience with people of diverse cultures, language groups and abilities
• Demonstrated skill in respectful, sensitive, and discreet communication
• Experience with the organization and implementation of various complex office procedures and forms
• Experience with training and leading the work of others
• Experience with the use of a database and a variety of computer software to compose and prepare correspondence, reports, presentations, and other written materials
• Experience setting up and maintaining confidential and other electronic and manual file systems
• Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in oral and written communication
• Demonstrated skill in working as part of a customer service team
• Possession of a valid California Driver’s License (or the ability to obtain one) and the ability to drive throughout the District and off-site locations
|Knowledge, Skills and Abilities|
1. Knowledge of principles and practices of recruitment and selection generally associated with a central human resources department
2. Knowledge of federal, state, and local laws and regulations such as EEO, ADA, Title 5, Title VII, FLSA, DFEH, California Education Code and other codes that relate to employment law
3. Skill in respectful, sensitive and effective public contact with people of diverse cultures, racial and language groups, and abilities
4. Skill in research, compiling, formatting data for, and presenting a variety of statistical, demographic and other detailed reports
5. Skill in oral communication, including public speaking
6. Skill in written communication
7. Skill in use of a database and a variety of computer software to enter and track data, compose, format and prepare correspondence, reports, spreadsheets and presentations
8. Skill in multi-tasking to complete various workloads accurately and by required deadlines
9. Skill in setting up, tracking data in and maintaining complex, confidential employee and other electronic and manual file systems
10. Skill in working discreetly with confidential and sensitive information and records
11. Ability to work effectively as part of a customer service team
12. Ability to interpret bargaining agreement language
13. Ability to perform heavy data entry at a computer, including working with details and complex processes
14. Ability to interpret and apply select written data to resolve minor and major problems
This classification requires manual dexterity, the use of a keyboard and mouse for extended periods of time; pushing, pulling, reaching, moving objects of moderate weight; and driving a motor vehicle to off-site location in order to perform the essential functions.
Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.
Posting Detail Information
|First Review Date|
|Open Until Filled|
|Special Instructions Summary|
Required application materials, including the cover letter, will be screened on the basis of Requirements and Knowledge, Skills and Abilities listed in this announcement. Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.
|Conditions of Employment|
Prior to employment, the selected candidate will be required to complete the following:
1. Submit official transcripts (applies to all faculty or educational administrative positions) In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process
5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.
Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.
|Annual Security Report|
San Mateo County Community College District’s (SMCCCD) 2016 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2016 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2016 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2016 Annual Security Report is now available at http://www.smccd.edu/publicsafety/2016%20SMCCCD%20Annual%20Security%20Report.pdf. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (Cañada College (650) 306-3420, College of San Mateo (650) 574-6415 and Skyline College (650) 738-4199).
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