Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

To perform telehealth nursing for the Centralized Nurse Triage (CNT) Program including, but not limited to:
Assessment of patient needs and assist with medical issues related to health concerns.
Manage prescription refill requests and secure patient messages.
Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
Uses excellent listening skills to receive detailed information.
Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
Responsive to the needs of a program (hours of operation)
Meets minimum established quality and productivity standards 
Knowledge and appropriate use of internal and external resources.
Collaborate with providers when necessary in providing advice or determining disposition for patient.
Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.

Expectations of the position: 

Demonstrates critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrates ability to set priorities.
Demonstrates customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
Demonstrates accountability and dependability including good attendance record with punctuality.
Demonstrates adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits! 

Salary range for Registered Nurses

• Hourly range for Registered Nurses (0-11 months experience) $33.58/hr
• Hourly range for Registered Nurses (12+ months experience) $33.64-$52.08/hr
• Evening Shift Differential- $2.55 per hour
• Night Shift Differential- $3.40 per hour
• Weekend Differential- $1.75 per hour

The benefit package includes: 

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust Tuition and Certification support programs
• Large offering of no cost CEs and professional development for advancement

Required Qualifications*

• Current licensure to practice nursing in Michigan. 
• Minimum of 2 years recent (within 5 years) Inpatient/Emergency or Ambulatory Care Primary Care nursing experience  providing care to both adult medicine and pediatric patients.

RESUME REQUIRED (for both internal & external applicants):  
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Primary care experience 
• BSN 
• Experience as a charge nurse or equivalent management skills
• Proficiency with typing and electronic health record documentation.
• Bilingual 

Work Schedule

Hours/Week: 40 hrs 
Shift/Hours/Days: Day/ Nights Rotation, Sun-Sat and Holidays
Location:  This is a hybrid position with work location at North Campus Administrative Complex (NCAC); located on Hubbard St. Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University’s research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.   

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.