Program Coordinator

Job Description

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Family Health Centers of San Diego is looking for a Program Coordinator who acts in a lead capacity in overseeing, directing, monitoring and reviewing programs/grants related to special population health outreach, counseling, case management and health education services for Family Health Centers of San Diego. May supervise one or two employees as needed. Build relationships with community partners and identify new partners and new sites for providing services.

Responsibilities:

  • Oversee and perform day-to-day operations of specific programs/grants over a small number of staff.
  • Build positive relationships, inspire others to perform at a higher level, and provide input on career development plans in support of retaining an accountable workforce.
  • Provide guidance, technical direction, and training to staff.
  • Function as point of reference for staff.
  • Oversee quantity and quality of work performed.
  • Coordinate work of staff and follow up on assigned tasks.
  • Instruct staff on operational policies and procedures.
  • Manage performance appraisals for direct staff.
  • Apply disciplinary protocols to direct staff as required in a timely manner.
  • Provide direct patient case work and oversee staff's patient case work.
  • Manage a case load of high-need clients by providing one-on-one services to include managing referrals.
  • Manage walk-in patients, referrals, program education, and conduct one-on-one service recovery.
  • Provide oversight of staff's cases by reviewing and auditing case files, sitting in on appointments, and providing prompt and actionable feedback.
  • Provide direction to staff to ensure all new hire training and annual trainings are completed on time.
  • Track deliverables for assigned grants/programs, and conduct data analysis and provide report writing.
  • Track deliverables for assigned programs to ensure compliance with grant and department requirements.
  • Perform other duties as assigned.

Requirements:

  • Bachelor's degree preferred.
  • 1 year experience in program management in health care field required, including experience working with organizations serving the patient population for assigned programs required (i.e., HIV/AIDS, homeless, LGBT, etc.).
  • Demonstrated experience as a leader preferred.
  • Knowledge of supervision, performance management, and employee disciplinary protocols.
  • Must meet minimum State, County, Federal requirements as designated by program.
  • Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.
  • Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years.

Rewards:

  • Job type: Regular Full Time
  • Competitive Salary with Excellent Benefits
  • Retirement Plan with Employer Match
  • Paid Time Off, Extended Sick Leave and Paid Holidays
  • Medical/Dental/Vision/FSA/Life Insurance
  • Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

19.39 - 27.66

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)


Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.

 

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