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Academic Success Coordinator
Job Description
Posting Number
PG193383EPInternal Recruitment
NoWorking Title
Academic Success CoordinatorAnticipated Hiring Range
$45,000 - $50,000Work Schedule
Monday - Friday, 8 am - 5 pm; some evenings and weekendsJob Location
Raleigh, NCDepartment
TRIO ProgramsAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who are passionate about promoting the success of the whole student.
TRIO Programs were established to support the nation’s commitment to providing educational opportunities for all Americans to enter college, graduate, and move on to participate more fully in realizing “America’s Economic and Social Dream.” These Programs are funded under Title IV of the Higher Education Act of 1965 and are referred to as TRIO Programs because initially, there were just three programs Upward Bound (UB), Talent Search (TS), and Student Support Services (SSS). The number has expanded to include Educational Opportunity Centers, Ronald E, McNair Post Baccalaureate Achievement Program, Upward Bound Math & Science, and Veterans Upward Bound.
Essential Job Duties
The Academic Success Coordinator will provide participants with a supportive educational environment conducive to meeting course requirements to obtain a college degree. The essential functions of this position will include developing effective academic, financial wellness, and career preparation programming for program participants, providing group and individual academic support for participants, recruiting new participants to the program, and coordinating the TRIO Peer Mentor Program.
Programming + Strategic Campus Support
- Develop and coordinate academic, personal, financial wellness, and career development workshops and provide information related to self-development, motivation, graduate school admission requirements, scholarship opportunities, and the financial aid application process (in individual and group settings) to participants.
- Coordinate and oversee all aspects of the TRIO Peer Mentor Program, including mentor recruitment, selection, and training; event planning management;
- Coordinate special events, including graduate school tours, cultural enrichment activities, and experiential learning opportunities in coordination with other TRIO Collegiate staff members
- Complete comprehensive needs assessments and/or diagnostic assessments on each participant through intake interviews to assess their need for program and/or university services and make appropriate recommendations for academic adjustments and accommodations
- Coordinate and implement all activities related to the identification, recruitment, selection, and assessment of SSS and SSS-STEM participants each year
- Orient new participants concerning program goals, tutoring services, programs, and other initiatives
- Support the development, planning, and implementation of the signature programs, campus support, and educational initiatives
Belonging
- Ensure an environment where students have a sense of belonging
- Actively seek out different perspectives, new voices, and ideas that reflect the full diversity of NC State’s stakeholders and community members
- Anticipate and meet the needs of all students in the program
Other Responsibilities
- Monitors participant involvement and maintains appropriate documentation of participant records in electronic student databases and student files
- Assist with the promotion, collaboration, and public relations of the programs with university officials and community agencies
- Support strategic planning and goal implementation, including benchmarking and promising practices research for the tutorial program as needed
- Assist in the coordination of the annual assessment report and complete all applicable tutorial reports for funding agencies
- The job necessitates occasionally attending events that require work after hours and on the weekends as needed
Minimum Education and Experience
- Bachelor’s Degree in Education or closely related educational field
- At least two years of instruction, support services and/or working on retention and success initiatives
Other Required Qualifications
- Demonstrated commitment to the goals and objectives of the TRIO program
- Direct experience with TRIO programs or similar populations
- Experience maintaining a caseload of students or clients, with particular emphasis on underrepresented, adults or non-traditional populations in college or social service setting (intrusive advising or outreach casework)
- Experience providing support services and/or working on retention and success initiatives
- Understand issues confronting under-represented students, ethnically diverse, military veterans, non-traditional aged, parents, disabled students
- Must be a proficient multitasker and demonstrate competence and an appreciation for working with diverse audiences. Conscientious attention to detail is essential
- Ability to use specified computer applications involving data processing, records maintenance, word processing, online applications, and educational technology including learning management systems
- Ability to perform multiple responsibilities simultaneously, to work in a self-directed environment, and to plan and organize on both a daily and long-term basis
- Exceptional written, verbal, and interpersonal communication skills and demonstrated ability to work with students from low-income, first-generation college backgrounds
Preferred Qualifications
- Master’s degree preferred from an accredited college or university in Counseling, Education, Educational Research, Humanities, Social Sciences, or related fields;
Required License(s) or Certification(s)
- Valid Driver’s License required
- Valid NCDL within 60 days of hire, must be maintained
Valid NC Driver's License required
YesCommercial Driver's License required
NoJob Open Date
05/07/2024Anticipated Close Date
Open Until FilledSpecial Instructions to Applicants
Please include your resume and cover letter as attachments.
Position Number
00101939Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventDepartment ID
240405 - TRIO ProgramsAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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