Administrative Support Associate - Student Conduct
Job Description
Posting Number
PG193958SPInternal Recruitment
NoWorking Title
Administrative Support Associate - Student ConductAnticipated Hiring Range
Commensurate with education and experience ($37,500 - $38,500)Work Schedule
8:00AM - 5:00PM, Monday - FridayJob Location
Raleigh, NCDepartment
Student ConductAbout the Department
Division of Academic and Student Affairs Mission, Values & Objectives:
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State and includes over 50 units and departments, 600 professional staff and faculty, along with temporary staff and graduate student employees.
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State and includes over 50 units and departments, 600 professional staff and faculty, along with temporary staff and graduate student employees.
DASA Reimagined 2022-2028
Vision – to unlock opportunity through equitable access to supportive, enriching, and transforming higher education experiences for all
Mission – At our core, we promote the success of the whole student. We anticipate and respond to the needs of all NC State students and intentionally co-create an equitable and inclusive campus environment and academic experience that supports students, faculty, and staff in achieving their full potential.
Values – CURIOSITY ~ EMPATHY ~ COLLABORATION ~ EQUITY and ACCESSIBILITY ~ INTEGRITY ~ TRUST
In DASA, we take personal and collective responsibility to use inclusive decision-making to advance and embed equity, diversity, inclusion, and belonging in everything we do.
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. The Division of Academic and Student Affairs is the place to work for faculty and staff who want to promote the success of the whole student.
Unit Description:
The Office of Student Conduct facilitates a culture of accountability through shared ownership of NC State’s community standards. We support academic excellence, encourage responsible decision-making, and promote the safety and wellbeing of our community. Through a fair and equitable resolution process, we educate students on the impact of their conduct and attempt to affect behavioral change.
Essential Job Duties
The Administrative Support Associate supports the day to day function of the Office of Student Conduct.
Key responsibilities include but are not limited to:
Key responsibilities include but are not limited to:
- Assist in managing information and case-related data in the conduct process.
- Respond to phone contacts and schedule student meetings for the staff.
- Maintain confidential records and conduct background checks for agencies and units internal and external to the University.
- Manage the office email account and respond to inquiries with accurate information.
- Collaborate with the staff within the Office of Student Conduct regarding case follow-up.
- Assist hearing officers in scheduling formal hearings.
Other Responsibilities
Other duties as assigned.
Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications
- Must have well developed customer service skills and be able to interact with clients that present as frustrated, angry, confused, and scared.
- Must demonstrate sensitivity to the varying needs of the staff they serve with regard to workload, phone contact management, and the timely notification of deadlines.
- Attention to detail and error free work are necessities in working with the conduct database.
- Demonstrated knowledge of the management of confidential materials.
Preferred Qualifications
Five years of experience in support services role.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
04/24/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
04/30/2024Special Instructions
In addition to your application please submit a resume, cover letter, and the complete contact information for at least three professional references.
Please make sure that the work history listed on your application is identical to the work history listed on your resume.
Please make sure that the work history listed on your application is identical to the work history listed on your resume.
Position Number
00046735Position Type
SHRAPosition Classification Band Title
Administrative Support AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 33,540 - $ 54,455Salary Grade Equivalency
GN04Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
244080 - Student ConductAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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