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Student Worker-Customer Service Representative
College of Lake County in Grayslake, Illinois
 
 
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Date Posted 01/22/2021
Category
Admin-Student Affairs and Services
Salary $11.00/hr -  
Employment Type
Application Deadline Open until filled
 
 
 
 
 

Posting Number

Stu00800

Position Title

Student Worker-Customer Service Representative

Department

Student Recruitment and Onboarding

Position Type

Student

Job Summary

Currently we are seeking individuals who will provide superior customer service and who possess an energetic personality to field inbound calls from students as well as partner with current, former and future students to assist them through CLC’s enrollment process.
Responsibilities include but are not limited to: Managing calls to current students supporting them through registration, setting up payment plans, applications etc.
Managing calls to former students to help with re-enrollment.
Answering phones and updating student information.
Partnering with the College and Career Navigators by providing outreach to current and prospective students and scheduling tasks/assisting students with their next steps.
Use Target X database to follow up with current and prospective students.
Customer Service Representatives may also participate in onsite events held by the department and complete other tasks as assigned.

Required Qualification

-Must be a CLC student enrolled in a minimum 6 credits for Spring
-Attach an availability schedule with application

Desired Qualifications

Ability to work afternoons and evenings.

Pay Rate

$11.00/hr

Location

Grayslake

Total Hours per week

10-20

Work Schedule

Monday-Thursday between 3pm to 7:30pm with some mornings.
Friday 8am-4:30pm

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V

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