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Data Center Administrator

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University of New Hampshire

Job Description

Operating Title

Data Center Administrator

Long Classification Title

Information Technologist IV

Campus Location

Durham

Department

UNH Data Center Operations

Summary of Position

The Data Center Administrator is part of the Research Computing Center team for USNH Enterprise Technology and Services (ET&S). Position requirements include direct support of hardware and software and networking in use by researchers, including installation, deinstallation, backups, break/fix and operating system installation and support. Stay current with Windows, Linux-specific and related technologies and follow best practices enforcing security, data, and general system integrity. This position will communicate with clients and other ET&S teams to discuss, recommend, and deliver solutions for project deliverables, work requests, and other service and server-related issues. This is an in-person position.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

3-5 years

Posting Number

PS4536FY24

Other minimum qualifications

  • Bachelor’s degree and six years of experience in information technology field, Master’s and four years, or combination of education and experience equal to ten years.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/60512

Percent Time Information (FTE)

1.00

Grade

26

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date

04/02/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Appointment Type

Regular

Drivers License and Physical Requirements. Please check all items that apply.

Valid Drivers License and Safe Driving Record

Duty/Responsibility

  • Responsible for direct support of hardware and software in use by researchers, including installation, deinstallation, backups, break/fix and operating system installation and support.
  • Maintain accurate hardware inventory of research systems.
  • Assist Cybersecurity with implementation and maintenance of security software and tools, focusing on bringing research systems into and maintaining compliance with ET&S security policies and practices.

Duty/Responsibility

  • Responsible for Windows and Linux system administration, focusing on research systems.
  • Expertise in various Linux flavors – Redhat, Ubuntu, Debian etc.
  • Work with the Windows Administration team to ensure Enterprise policies and best practices are used on research systems.

Duty/Responsibility

  • Responsible for assisting the Data Center Operations Team with the daily operation of the USNH Data Centers, focusing on the Lenharth Data Center.
  • Coordinate and facilitate vendor support for HVAC, Power, Fire Suppression and physical security.
  • Assist Property Control with asset tagging and auditing of physical assets.
  • Assist with compliance auditing and record keeping.
  • Physical installation/deinstallation of equipment and cabling at multiple sites.

Duty/Responsibility

  • Assist with the creation, deletion and maintenance of accounts on research systems, including High Performance Compute clusters.
  • Monitor ticket queues and respond to tickets to ensure rapid, accurate resolution of customer requests.

Duty/Responsibility

  • Collaborate with Network Operations team with networking installation, deinstallation, troubleshooting and support of networking equipment and connections within the data centers.

Duty/Responsibility

  • Provide evening and weekend coverage for time critical events and production issues or changes.
  • Other duties as assigned.

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