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Program Manager, Bias Incident Support Services
Job Description
Position Number:
128894Title:
Program ManagerFunctional Title:
Program Manager, Bias Incident Support ServicesCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1Unit:
PRES-ODI-Bias Incident Support ServicesCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Position Summary/Purpose of Position:
The Office of Diversity & Inclusion (ODI) provides expertise and leadership at the University of Maryland around equity, diversity, ADA compliance, and inclusion work. The following units are within ODI: ADA Compliance, Bias Incident Support Services, Diversity Training & Education, LGBTQ+ Equity Center, Nyumburu Cultural Center, Office of Civil Rights & Sexual Misconduct, Office of Multi-ethnic Student Education (OMSE), and TerrapinSTRONG.
Bias Incident Support Services (BISS) is charged with addressing bias incidents targeting UMD students, faculty and staff. The program responds, educates and reports to the campus community about bias incidents, its impact, as well as navigating identity-based harm more broadly.
The program manager will conduct preliminary assessments (i.e., intake interviews, resource-needs analysis) for individuals reporting bias incidents. In addition, this position will maintain and update the hate-bias reporting database, the hate-bias log and report form. This position will develop curriculum based on best practices and adult learning principles for campus constituents; and will deliver training workshops around hate-bias response, trauma-informed practices, and restorative practices. The program manager will implement and manage events such as restorative circles, free speech and social justice discussion, and hold meetings or group spaces to address the impact of bias to UMD community members. The program manager will compile data, write reports, analyze trends in the metrics. This position reports directly to the director, BISS.
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
Education and Experience:
- Bachelor’s degree in social work, mental health, counseling, education, juvenile justice, or related fields; and five (5) years of experience in crisis intervention in an educational setting. Two (2) of experience implementing restorative practices.
OR
- Master’s degree in social work, mental health, counseling, education, juvenile justice, or related fields; and three (3) years of experience in crisis intervention in an educational setting. Two (2) of experience implementing restorative practices.
Knowledge, Skills, and Abilities:
- Working knowledge of the principles and practices around diversity, equity, and inclusion.
- Working knowledge of bias prevention programming or training and education.
- Working knowledge of restorative practices and restorative justice philosophy, approach and practices.
- Excellent communication skills including writing, editing, and speaking/facilitating.
- Excellent interpersonal skills.
- Effective problem solving, critical analysis, initiative, judgment and decision-making skills
- Intermediate to advanced user of Microsoft Office Suite (i.e., Word, PowerPoint, Excel and Access).
- Intermediate user of GSuite and Adobe Acrobat.
- Ability to organize and interpret data and records on diversity issues.
- Ability to handle sensitive matters with discretion, tact, and confidentiality.
- Ability to work with a wide diversity of stakeholders (internal and external).
- Ability to work independently as well as under direction.
- Ability to develop programming and assess program effectiveness.
Preferences:
Preferences:
- University experience preferred.
- Familiarity with public relations, communications, social media. Capable of interacting with media and serving as a spokesperson for the Office of Diversity & Inclusion.
- Passion for supporting marginalized and historically underrepresented student populations and community members.
- Successful experience leading teams and trainings.
- Supervisory experience preferred.
Additional Information:
- Salary range for each position is mid $70s to low $80s commensurate with experience.
- Candidates must be able to provide proof of eligibility to work in the USA. No visa sponsorship is offered for this position.
Job Risks
Not Applicable to This PositionPhysical Demands
Sedentary work performed in an office environment. Regularly required to travel to meetings, events, etc. both on and off campus. Ability to travel both on and off campus and domestic travel. Regularly required to communicate and exchange information and to use technology/devices. Ability to attend events, meetings, trainings after normal business hours. Ability to manage multiple priorities and competing demands.
Posting Date:
04/03/2024Open Until Filled
YesBest Consideration Date
04/23/2024Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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