Position Title: Director of Financial Opportunities
Supervisor: Executive Director
Supervises: Homeownership Manager
FLSA Classification: Exempt
Compensation: $80,000 to $95,000 (DOE) plus benefits
Location: Anchorage, Alaska
Status: Full-Time Position
NeighborWorks Alaska is a community-based non-profit organization that was founded in Anchorage in 1981. NWAK is a chartered member of NeighborWorks America with the highest rating of “exemplary”, an annual operating budget of $13 million, a staff of 60, and a diverse Board of Directors. Six years ago, NWAK expanded its service territory from Anchorage and is now strategically offering services in other Alaska locations. More information about NWAK is available at www.nwalaska.org.
NWAK’s first undertakings endeavored to revitalize low-income neighborhoods by offering residents low-interest loans to improve their homes, and to provide other community development activities. Over the years, NWAK purchased and is now managing nearly 1,000 units of affordable housing. Once certified as a Community Development Financial Institution (CDFI), NWAK relinquished its CDFI status when rental housing became the predominant activity. Nonetheless, lending activities, including first and second home mortgages, down payment assistance, and HUD-approved homeowner counseling and education have remained a vital part of the organization’s mission-driven work through NWAK’s HomeOwnership Center (HOC).
NWAK is in the process of redesigning and strengthening HOC to better serve Alaskans. A separate, subsidiary non-profit organization has been created as a financing entity and CDFI certification is currently under consideration by the U.S. Department of the Treasury. At the same time, HOC is evaluating new loan products that meet community needs, are profitable, and contribute to the mission of NWAK and HOC. A more expansive name will be adopted: the Center for Financial Opportunities (CFO). While HOC/CFO is a licensed non-profit mortgage lender with a long lending history, the organization is looking for leadership to carry it to the next level. The redesign process is currently underway and the new Director of Financial Opportunities will carry it to fruition, implement new products in the marketplace, and continue to pursue opportunities to expand the impact and reach of HOC/CFO.
For the benefit of out-of-state applicants, Anchorage is surrounded by majestic mountains, which beautify its location on the Pacific Ocean. The city is home to over 200 parks and an extensive system of bike and Nordic ski trails. Anchorage has an excellent school system, a very diverse population, many restaurants and progressive government. It is Alaska’s cultural center, rich with Native and indigenous art. Anchorage is a convenient access point to the wealth of wilderness, wildlife and outdoor activities that the rest of Alaska has to offer.
The Director of Financial Opportunities has a unique opportunity to make an impact, enable social purpose, and lead a highly qualified and expanding staff. They will be a motivated self-starter who drives the continued growth of an organization with innovative systems, robust processes, a strong network of partners, a friendly culture, and the opportunity for work/life balance. This position is responsible for the overall vision, leadership, strategy, and stewardship of the organization. We are seeking a socially conscious and passionate leader who is financially astute and able to inspire commitment and facilitate the advancement of the mission, goals, and objectives of HOC/CFO (the Center).
- Direct the visioning and strategic planning process in collaboration with the management team to drive growth, innovation, long-term sustainability, and community impact.
- Inspire the Center’s high-performing team, providing leadership, training, and mentoring.
- Maintain a positive team culture inspiring participation and cooperation.
- Attract, retain and reward best-in-class talent to strengthen the Center’s growth.
- Operate in an environment of transparency, both internally and externally.
- Support and encourage a culture of continuous improvement.
- Design, develop and implement innovative lending programs that include a broad array of loan and down payment assistance options to promote a community development mission while sustaining the Center financially.
- Maintain knowledge of external programs offered by other organizations as well as traditional secondary lenders.
- Participate in CDFI industry activities and understand CDFI Fund priorities to promote the Center and seek financial support.
- Develop and implement a marketing strategy designed to expand and broaden the target customer market, grow the lending customer base, and appeal to prospective partners.
Outreach and Communication
- Seek, cultivate and manage relationships with funders and investors to raise capital for the Center’s balance sheet.
- Build an expanded network of partners from the public and private sectors and community organizations to leverage resources and increase impact.
- Bring credibility, contacts, and business opportunities at the local, state and national levels.
- Communicate with community leaders, public officials and other groups regarding the need for lending products and related programs.
- Provide oversight of all financial affairs including the annual operating budget, annual financial audit, portfolio management, and overall financial strength.
- Effectively maintain a balanced and fiscally responsible budget.
- Oversee the service delivery system and internal controls to ensure that the Center operates in an organized, coordinated, and efficient manner.
- Maintain high standards of practice, policy and procedure including compliance with applicable lending laws and regulations.
- Ensure that the organization’s lending, servicing and collection policies are regularly reviewed and updated.
- Analyze loan production levels and make recommendations for corresponding staffing and funding needs.
- Responsible for loan portfolio management.
- Ensure the adequacy of customer relationship software and other IT systems.
The Director of Financial Opportunities should possess a combination of strategic, leadership and management abilities. They should have knowledge and experience with nonprofit or financial institution budgeting, policies, strategic planning, lending, marketing, information technology, regulatory requirements and risk management. The Director should have the ability to develop and communicate vision and understand how to strengthen the CFO’s position in existing markets, expand to new markets, and enhance the organization’s financial sustainability and impact.
- A person of high integrity and character.
- Strategic thinker who will focus on the big picture, and engage with operational and technical matters.
- Able to embrace and lead change.
- Innovative and entrepreneurial.
- Organized and detail-oriented, critical thinker, and problem solver.
- Demonstrated ability to be fair and transparent.
- A personality that is dynamic and an attitude that is “people focused”.
- Strong commitment to diversity, social and economic equity and inclusion both within and outside the organization.
- Understanding of the range and importance of down payment assistance and mortgage products that can assist low to moderate-income homebuyers.
- Knowledgeable of community and cultural dynamics, equity and underserved populations.
- Experience with and understanding of community economic development practice.
- Ability to work in a participatory style of decision-making to determine, prioritize, and manage the organization’s strategic initiatives.
- Leadership skills that reflect teamwork, integrity, effectiveness, and efficiency.
- Skills in selecting, managing, coaching, motivating, and developing staff. Able to provide clear direction, goals, support, and collaborative strategies.
- Skills in articulating ideas and concepts and the ability to inspire others, build consensus and gain “buy-in”.
Communication and Outreach Skills
- Highly developed listening, written, and oral communication skills with an ability to articulate a clear and compelling vision, and make effective presentations.
- Exceptional interpersonal skills that foster effective working relationships with diverse individuals including community leaders, business leaders, residents, and borrowers.
- Experience securing funding from multiple sources including philanthropies, financial institutions, and government.
- Demonstrated project management skills, including the ability to manage and prioritize multiple tasks.
- Proven ability to ensure strong operational infrastructure including establishing and maintaining sound policies, procedures, and internal controls.
- Experience in performance management and a commitment to professional development.
EDUCATION and EXPERIENCE:
- Graduation of an accredited college or university with a bachelor’s degree in business administration, finance, public administration or related field. A graduate degree is preferred.
- Educational qualifications may be waived depending on work history.
- Financial management experience.
- Demonstrated success at effectively managing people.
- Experience with CDFIs or other forms of community development finance.
- Experience with program design and implementation.
- Experience in mortgage lending, risk management and loan portfolio management.
- Experience with mission-based or non-profit organizations devoted to community or economic development.