Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Job Roles

• Review internal and external databases to cross reference data ensuring consistency, including CMIS, EHR, and other data bases (as assigned).
• Review documentation and encounters in databases to determine billable criteria, per the county contracts.
• Review source documents for accuracy.
• Obtain further information for incomplete documents.
• Prepare, compile and sort documents for entry into the appropriate database.
• Follow up on billing errors identified and making necessary corrections
• Assist with designing and refining quality assurance processes and systems, focusing on reconciling billing claims for Substance Use Disorder services recorded in charts or paper documents, in the County's data system to ensure electronic medical records contain correct and timely data.
• Scan documents into document management systems or databases.
• Maintain logbooks or records of activities and tasks.
• Respond to requests for information and access to relevant files.
• Comply with data integrity and security policies.
• Performs other duties as assigned.

Education/Certifications/Licenses/Registrations

• College level coursework in English, Business Administration, and Mathematics required, Bachelor's degree in related field preferred.
• High school diploma or GED equivalent required.
• Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

Experience/Specialized skills (including Language)

• Demonstrated ability to accurately analyze data, at a relatively high speed, to confirm information is consistent with the guidance in the county contact and Drug Medi-cal Requirements.
• 2 years administrative support experience required, preferably in the medical/health-related field.
• Ability to type 40 - 50 WPM: ability to accurately complete data entry at relatively high speed, utilizing grammar and spell check software.
• Demonstrated ability to accurately complete data entry utilizing grammar and spell check software.
• Strong knowledge and/or experience with Microsoft Office Software (e.g., Excel, and Access) or similar database applications.
• Knowledge of medical terminology and front office procedures preferred.
• Strong ability to maintain confidentiality.
• Exceptional organizational skills, attention to detail, and time-management skills.
• Strong motivation to meet deadlines and achieve goals.
• Good interpersonal and customer service skills.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: