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Onboarding Specialist
Job Description
Posting Number
PG193919SPInternal Recruitment
NoWorking Title
Onboarding SpecialistAnticipated Hiring Range
$46,000-$48,000Work Schedule
Monday-Friday 8:00-5:00 (Onsite)Job Location
Raleigh, NCDepartment
Onboarding CenterAbout the Department
The Onboarding Center is a department within University Human Resources that strives to create an efficient, engaging, and welcoming experience for employees by providing superior personalized customer service. We strive to be a knowledgeable resource by building and maintaining positive relationships with university partners and promoting the university culture. Promoting institutional pride and engagement among employees are at the core of the services we offer.
Our vision is to be a premier resource for developing an engaged and productive workforce using a customer-centric focus to promote pride, collaboration, and efficiency across the University while serving as the benchmark for effective higher education onboarding practices.
Our vision is to be a premier resource for developing an engaged and productive workforce using a customer-centric focus to promote pride, collaboration, and efficiency across the University while serving as the benchmark for effective higher education onboarding practices.
Essential Job Duties
Join our team as an Onboarding Specialist and dive into the exciting world of creating memorable experiences for new employees! You will get the opportunity to welcome new members of the Wolfpack community and serve as a backup by participating in bus and walking tours that showcase our campus.
In this role you will play an important part in providing support to temporary and permanent employees, supervisors, and HR representatives across NC State. Additionally, you will get the opportunity to assist with onboarding new temporary employees that work for UNC-Chapel Hill.
Key responsibilities include but are not limited to:
In this role you will play an important part in providing support to temporary and permanent employees, supervisors, and HR representatives across NC State. Additionally, you will get the opportunity to assist with onboarding new temporary employees that work for UNC-Chapel Hill.
Key responsibilities include but are not limited to:
- Provide efficient and welcoming onboarding experiences for temporary employees.
- Serve as a backup for services to permanent employees, including transfers and separations.
- Serve as a Subject Matter Expert, offering consultation to campus departments and supervisors on onboarding/offboarding processes.
- Possess broad knowledge of policies and procedures related to payroll, FLSA, benefits, IT systems, identity management, transportation, I-9s, and international employment.
- Identify, develop, coordinate, and facilitate employee engagement activities to align with the university’s mission and vision.
- Monitor data trends and recommend/implement initiatives to address areas of impact.
- Generate queries to analyze individualized onboarding/separation needs.
- Conduct one-on-one meetings to address critical tasks.
- Serve as backup facilitating New Employee Orientation sessions, manage program content, and coordinate Benefits Orientation.
- Respond to customer inquiries via email, phone, and in-person interactions.
If you enjoy ensuring efficiency, engagement and providing positive experiences for employees, then we encourage you to apply to this position.
Other Responsibilities
other duties as assigned
Minimum Experience/Education
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Ability to foster a sense of belonging and connection for new employees, cultivating a positive outlook toward the University, and exhibiting patience.
- Proficiency in human resource services, policies, and procedures.
- Exceptional interpersonal and human relations abilities.
- Effective verbal and written communication skills for engaging with customers and colleagues.
- Skill in interpreting and conveying policies and procedures clearly to diverse audiences.
- Familiarity with the University’s onboarding/offboarding policies and procedures.
- Warm and professional interaction style with individuals.
- Capacity to handle emotionally charged employee situations with composure and resilience.
- Capability to create and implement tailored initiatives based on assessment outcomes.
Preferred Qualifications
- 1+ years of human resources experience
- Experience with PeopleSoft or other HR Information Systems.
Required License or Certification
n/a
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
03/28/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
04/04/2024Notice to Applicants
Please note that the work history on your resume, must also be included in your application..
Special Instructions
Please include a resume, cover letter and contact information for three professional references.
Position Number
00110730Position Type
SHRAPosition Classification Band Title
University Program SpecialistPosition Classification Band Level
ContributingPosition Classification Salary Range
$ 36,381 - $ 91,526Salary Grade Equivalency
GN07Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
484001 - Onboarding CenterAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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