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Redfern Audience Services Manager, Part-Time, Non-Benefited Position

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University of New Hampshire

Job Description

Operating Title

Redfern Audience Services Manager, Part-Time, Non-Benefited Position

Summary of Position

Keene State College invites applications for a Redfern Audience Services Manager to oversee and manage all aspects of the audience experience for Redfern Arts Center events, Theatre and Dance Department events, Music Department events, and Rental Client events. This is a part-time, non-benefited position, approximately 30 hours per week (depending on scheduled events) with a starting salary of $20.00 per hour.

The Audience Services Manager hires, trains, and supervises all staff, including students, related to House Management and Box Office operations. Additional duties include:
  • Maintaining State and Federal compliance of Crowd Manager Certification and training for all supervised staff, including students.
  • Maintaining PCI compliance of all Box Office operations, including certification and training for all supervised staff, including students.
  • Assisting with marketing efforts within the Redfern Arts Center via Face Book postings, Redfern website postings, and Ticket platform postings
  • Performing various administrative duties, including answering e-mail, attending staff meetings, and retreats, and participating in strategic planning.

Campus Location

Keene

Required Qualifications

High school diploma or equivalent; 2 years of experience in customer service or working with the public; supervisory experience; ability to work in a dynamic and changeable environment; the ability to work a variable and flexible schedule including evenings and weekends; and the ability to spend significant portions of time on feet and manage going up and down stairs quickly.

Preferred Qualifications

Supervisory experience in an academic setting; arts administration experience; and
CPR/First Aid certification. Additionally, the College has identified desirablequalifications that support our commitment to creating and maintaining a diverse campus community including the ability to speak a second language or to bring amulticultural perspective to the campus.

Salary Information

This is a part-time, non-benefited position, approximately 30 hours per week position (depending on scheduled events) with a starting salary of $20.00 per hour.

Posting Number

ASP0838FY24

Open Date

03/27/2024

Open Until Filled

Yes

Additional Job Information

Applicants should be prepared to upload the following documents when applying online:
  • Letter of application addressing the above responsibilities
  • Resume
  • Contact information for three references

Application Deadline: Review of applications will begin immediately and will continue until position is filled or otherwise closed at the College’s discretion.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Keene State College is located in the scenic Monadnock region of Southwest New Hampshire, and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events,and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please
visit:https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

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