Roles & Responsibilities:

BIOVIA, a wholly owned subsidiary of DASSAULT SYSTEMES provides a sophisticated enterprise system of modeling, simulation, machine learning, laboratory, quality, and process execution and data management solutions. Our customers use these systems to discover, design, and deliver innovative, sustainable, and competitive products to consumers globally. These capabilities are delivered through software applications and cloud services which empower scientists and engineers to access, understand and analyze their data to produce quality products.

Are you curious, willing to learn, open to constructive criticism, and not afraid to ask questions? Would you enjoy the challenges of writing user documentation for highly-complex procedures?

BIOVIA is looking for a junior-level Technical Writer to support our User Assistance Development team, an international team of talented writers who work collaboratively with developers, quality assurance engineers, product managers, other user assistance developers, and customer support personnel to make our products easier to use.

This position is located in Durham, NC or San Diego, CA and - Must be able to support our Hybrid work schedule 3 days in the office & 2 days remotely.

As a User Assistance Developer/Technical Writer at BIOVIA you will research, write, and maintain the overall product documentation for your areas assigned applications and ensure that the quality, technical accuracy, and customer focus are maintained in your deliverables. You will work in a fast-paced environment alongside software developers, quality assurance engineer's product managers, support engineers, and other user assistance developers located across offices in Europe, North America, and India.

• Collaborate with cross-functional and globally distributed teams across multiple time zones.
• Actively participate in all aspects of documentation development from project planning to product rollout.
• Contribute to online help, administration guides, installation guides (server/client and web-based), UI labels and messaging, and release notes.
• Serve as an advocate for our end-users in supporting a culture of continuous improvement in product usability and documentation.
• Improve the depth and quality of documentation based on feedback from internal and external customers.
• Meet deadlines and produce high quality, comprehensive, understandable documentation and online help that adheres to corporate standards.
• Other duties as assigned

Qualifications & Experience:

• BA or BS in English, Technical Communication, Computer Science, or a related discipline, a Technical Writing certificate, or equivalent experience.
• Recent Technical Writer Graduate or minimum of 1-3 years of experience producing technical documentation and online help in a software development environment.
• Understanding of Technical Writing methods and Software Documentation Methodologies-required
• Excellent global English communication skills
• Self-starter that enjoys spending time learning new technology
• Knowledgeable about documentation processes and tools
• Strong understanding of current industry standards and tools such as single sourcing, MadCap Flare, Adobe Acrobat, XML, HTML, CHM, CSS, PDF, image editing software.
• Comprehend complex scientific and technical data, with an ability to learn new business concepts and build product expertise.
• Ability to organize and manage multiple projects simultaneously while meeting tight project deadlines

• Desired Skills-
• Master's degree in English, Communication, Technical Writing or related field
• Scientific knowledge or interest in the life sciences
• MadCap Flare user with experience building and distributing Flare output, HTML experience, CSS template management or development knowledge
• Familiarity with SDLC, Agile methodology and a Continuous Delivery environment
• Willingness to ask questions, participate in collaborative meetings, and follow a standard style guide for all user assistance deliverables
• Comfortable working independently and collaboratively with globally distributed teams
• Comfortable with video conferencing and collaborative online meetings

The total expected compensation range for this role will be between $68,000 and $100,000. In determining the pay range, we take into consideration experience, pay of employees in similar positions, and other job-related factors."

As a game-changer in sustainable technology and innovation, Dassault Systemes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it's our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Dassault Systemes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.