San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors - the San Diego Zoo and San Diego Zoo Safari Park - giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION

The Wardrobe Service Representative I assists internal and external customers with wardrobe needs. The Wardrobe Service Representative is involved the daily uniform operations for organization. This position reports to the Wardrobe Supervisor.

WHAT YOU WILL DO

• Responsible for daily orders, issue and exchange or returns of Zoo and/or Safari Park uniforms. Works with uniform providers, garment coordinator, customer service representatives and other uniformed departments.
• Responsible for laundering, alterations and repairs of uniforms.
• Performs uniform fittings as needed.
• Maintains uniform, auxiliary goods and direct purchase inventories, storage and delivery locations.
• Monitors assigned email accounts to ensure service to team members and departments.
• Produces reports and documents as needed.

WHAT WE ARE LOOKING FOR

The Wardrobe team at San Diego Zoo Wildlife Alliance is in search of a candidate to work at both the San Diego Zoo and the San Diego Zoo Safari Park. The ideal candidate should possess knowledge of sewing equipment, hand sewing tools, and laundry appliances. Additionally, basic computer skills are required for maintaining accurate records, including inventory. Strong communication skills and excellent customer service are essential for this role.

• JOB EXPERIENCE
• Prior customer service experience
• Previous experience working in an environment issuing uniforms and performing uniform inventory

• EDUCATION AND CERTIFICATIONS
• Current valid California Driver's License in good standing

• SKILLS AND KNOWLEDGE
• Able to operate basic computer software programs
• Able to communicate effectively (verbal and written)
• Demonstrated ability to handle multiple tasks in a fast paced work environment
• Basic hand and sewing machine skills

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: San Diego, CA and Escondido, CA
• Position Type: Hourly, Full-Time, Seasonal (Not to Exceed 6 months), Non-Exempt Position
• Hourly Rate: $17.00 - $17.17

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.

• 15500 San Pasqual Valley Rd, Escondido, CA 92027, USA
• 2920 Zoo Dr, San Diego, CA 92101, USA