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Student Success Coach
Job Description
Posting Details
Position Information
Posting Number
FY140316FT
Position Summary Information
Job Description Summary
Full-Time 12 Month Staff Position. The Student Success Coach will be responsible for assisting students with the development and evaluation of an educational plan. This coach will focus their efforts on helping students identify and use college resources that will support degree completion and further aid students in accomplishing their academic goals. The success coach will oversee case management through an early alert system. This is a grant-funded position through April 2025, there is the possibility of permanent employment.
Location
Washington, NC
Full-Time/Part-Time
Full Time
Type of Position
Professional
Minimum Qualifications
Education: Master’s Degree in higher education, counseling, or relevant to the responsibilities of the position. The degree must be from a regionally accredited institution.
- 3 years of experience working with diverse students including first-generation college students, underrepresented students, and transitioning students.
- Experience in a student support role
- Ability to communicate effectively
- Experience delivering academic advising or counseling at the college level
- Experience working with at-risk and/or minority populations
- Excellent interpersonal skills
- Ability to work cooperatively with teams
- Excellent technology/computer skills
- Excellent customer service skills
Preferred Qualifications
Prior post-secondary teaching, counseling, or advising experience is preferred.
Essential Duties
- Providing and maintaining a professional, open, and welcoming environment.
- Fostering a student-centered and friendly atmosphere.
- Providing instructional and faculty development assistance to students and faculty.
- Promoting the Center’s services to students and faculty across campus.
- Working as a team member to enhance academic support services and faculty development.
- Identifying and addressing barriers to student success and satisfaction on an individual basis.
- Monitoring student academic progress and providing information about college academic and personal resources as necessary.
- Building and maintaining face-to-face and online support services.
- Coordinating with Deans and Lead Instructors to create support services that follow best practices.
- Providing academic advising, resources, and career exploration services for a variety of students and their individual educational circumstances.
- Providing case management using an early alert system to track student progress, communicate with students, faculty, and staff.
- Responding to early alerts from faculty with outreach to students struggling in class, offering assistance, and making referrals to college resources in an effort to promote student retention.
- Conducting visits to College Student Success (ACA 111 & 122) classrooms to discuss student success resources.
- Teaching one section of College Student Success (ACA 111 or 122) per semester.
- Providing soft skill resources and information to students.
- Collecting data and participating in the assessment of services as requested by the Centralized Advising Center Director.
- Administering and interpreting career interest/ability instruments, test scores, and other information to determine appropriate course placement.
- Other duties as assigned by Centralized Advising Center Director.
FLSA
Exempt
Estimated Hours per Week
40 Hours Per Week / Some evening hours may be required.
Salary
Based on the College’s salary plan and commensurate with education and relevant work experience. (This range includes a relevant educational level through a Master's degree. A higher, relevant educational level may increase the range.)
Posting Detail Information
Open Date
01/09/2024
Close Date
01/29/2024
Open Until Filled
No
Special Instructions to Applicants
If on the day of the application deadline, you have requested, but not yet received your transcripts, you may attach a copy of the transcript request form/confirmation in the “unofficial transcript 1” location in order to submit the application before it closes. If we have not received your transcripts prior to the date the selection committee begins reviewing the applications, you may not be considered for this position. If you have applied recently and think your transcripts may still be on file with the BCCC HR Office, you need to call (252) 940-6204 to confirm. Due to encryption you may not be able to properly download electronic official transcripts received directly from the institution. You may have to print and scan these transcripts in order for them to upload. If you have questions you may contact Human Resources at 252-940-6204.
About Us
Beaufort County Community College serves a 2,100 square mile service region comprised of four counties (Beaufort, Hyde, Tyrrell, and Washington) in coastal North Carolina. BCCC maintains a 126-acre main campus in Washington, NC, and centers in Engelhard, NC, and Roper, NC. The college enrolls over 2,100 unduplicated headcount students per year in its credit programs and approximately 4,100 unduplicated headcount students in its continuing education programs. The college places a strong emphasis on achievement of student success outcomes within a collegial, collaborative, and welcoming atmosphere.
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