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INSTRUCTIONAL SUPPORT ASSISTANT, LAB LEAD (Math)
Job Description
Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 20 paid holidays.
POSITION SUMMARY
The Instructional Support Assistant, Lab Lead (Math) reports to the Division Dean of Math, Science & Engineering at Evergreen Valley College. The work schedule is 9.5 months per year; 30 hours per week; Monday – Thursday; 9:00 a.m. – 5:00 p.m.
This position is represented by CSEA (California School Employees Association), Chapter 363.
POSITION PURPOSE
Reporting to a Dean or assigned administrator, the Instructional Support Assistant, Lab Lead provides administrative support for lab/classroom activities in addition to providing tutorial and technical assistance to students, either in a classroom or laboratory setting, enrolled in courses at all levels within the college curriculum. Working with instructors, designs and delivers workshops related to curriculum content. Tasks performed require in-depth technical or professional competence in the instructional area as demonstrated through classroom/lab support, one-on-one tutoring, small group facilitation and large group demonstrations. Incumbents must be able to work with all students of varying ages and backgrounds including diverse cultures, learning styles and learning abilities.
DUTIES AND RESPONSIBILITIES
Working with Students – Instructional Support
1. Provide one-on-one and small group instructional support to students at all levels within the college in either a classroom or lab setting. Reinforce and reintroduce information and materials presented in class or in self-paced modules and introduce alternative or expanded information to enhance student learning.
2. Working with instructors, design and deliver workshops and learning modules based on instructional objectives for students and possibly faculty and staff.
3. Work with students who learn at varying speeds to continually engage those moving more quickly as well as supporting those needing more time and assistance.
4. Working with instructors, demonstrate and assign appropriate drills and construct developmental models and projects for the lab or classroom, and as needed catered to particular student needs. May revise learning materials as needed.
5. Provide a variety of technologies and resources for students in addition to verbal assistance such as computer-assisted instruction and video/audio taped lectures.
6. Recognize when students are experiencing learning difficulties and present material using various approaches to identify what works for which students.
7. Refer students as appropriate to Disabled Students Programs and Service (DSP&S). Work with DSP&S to incorporate adaptive technologies and alternative learning exercises and approaches to increase student learning.
8. Provide referrals to and work closely with a variety of campus services designed to support and enhance learning opportunities for students.
9. Verify completion of student assignments and monitor student progress. Anticipate potential challenges that will face students relative to specific assignments based on particular needs including but not limited to learning styles, disability and students with English as a Second Language. Suggest strategies for students to overcome the challenges.
10. Analyze assignments from instructors within the discipline to help determine requirements. Evaluate student work for the assigned curriculum, and make determinations if assignment criteria, class grade level standards, and the other specific requirements established by instructors are met.
11. Work with instructors to maintain up-to-date knowledge of teaching and learning technologies, alternative learning materials, and computer applications pertinent to programs and services.
12. Consult reference works and/or perform internet searches to research concepts related to student assignments. Conduct searches as requested for learning materials in subject area.
13. Tutor and instruct students in learning and test-taking strategies (e.g., flash cards, study guides, and test-taking techniques).
14. May conduct assessments and recommend student level placement.
15. Serve as a liaison between the student and instructors and tutors. Keep instructors appraised of student progress.
Technical Support – Use of Lab/Classroom and Equipment
16. Schedule and conduct orientations for assigned lab and/or classroom areas including instruction on use of equipment and procedures and provide continual monitoring for proper usage.
17. Provide ongoing technical assistance to students related to proper use of tutorial and laboratory equipment. Create supporting documentation as needed for use of lab/center services and computer equipment. Organize and maintain existing reference materials, and create answer keys as needed.
Administrative
18. Monitor, maintain and order supplies as needed, and make purchase recommendations for equipment and instructional material needs.
19. Work with other staff and faculty to establish lab/classroom procedures.
20. Perform routine administrative functions related to data entry, filing and processing paperwork related to temporary employees and student use of the lab and classroom. May maintain attendance records for temporary employees. Ensure that student attendance is documented and entered onto a computer-aided timekeeping system.
21. Administer tests and quizzes in accordance with State regulations and college policies. Prepare testing schedules. Ensure security of test materials and maintain confidentiality with regard to
student test-taking.
22. May schedule, train, and oversee student workers, tutors and other temporary employees. May periodically take the lead to select student workers and tutors for hire.
Other
23. Perform other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
1. Effective use of technology and computer applications for providing instructional support.
2. A working knowledge of learning styles and learning disabilities.
3. A working knowledge of a range of courses offered within the assigned instructional area.
4. In-depth knowledge of tutorial and instructional techniques.
5. Standard classroom or laboratory procedures, organization, equipment, tests, experiments, and simulations.
6. Sufficient human relation and public speaking skills to convey technical concepts to others and to facilitate a small and large group learning processes.
7. Enterprise application software and MS Office such as Word, Excel spreadsheets.
8. Modern office practices, procedures and equipment including computer operation.
9. Oral and written communication skills.
Skills and Ability to:
1. Carry out the responsibilities of the job including general instructional support, providing a range of tutoring and instructional support for adult students of diverse backgrounds, abilities and skill levels.
2. Hire, train, and schedule student tutors and maintain staffing level to lab usage.
3. Make formal and information presentations one-on-one and in groups.
4. Support students and solve subject-related problems in assign area.
5. Write reports, business correspondence and procedure manuals.
6. Maintain and update multiple budgets.
7. Supervise lab users, administer tests, and perform general clerical tasks.
8. Communicate effectively both orally and in writing and make presentations.
9. Establish and maintain cooperative and effective working relationships with others.
10. Work independently with little supervision; prioritize work and meet schedules.
The Instructional Support Assistant, Lab Lead (Math) reports to the Division Dean of Math, Science & Engineering at Evergreen Valley College. The work schedule is 9.5 months per year; 30 hours per week; Monday – Thursday; 9:00 a.m. – 5:00 p.m.
This position is represented by CSEA (California School Employees Association), Chapter 363.
POSITION PURPOSE
Reporting to a Dean or assigned administrator, the Instructional Support Assistant, Lab Lead provides administrative support for lab/classroom activities in addition to providing tutorial and technical assistance to students, either in a classroom or laboratory setting, enrolled in courses at all levels within the college curriculum. Working with instructors, designs and delivers workshops related to curriculum content. Tasks performed require in-depth technical or professional competence in the instructional area as demonstrated through classroom/lab support, one-on-one tutoring, small group facilitation and large group demonstrations. Incumbents must be able to work with all students of varying ages and backgrounds including diverse cultures, learning styles and learning abilities.
DUTIES AND RESPONSIBILITIES
Working with Students – Instructional Support
1. Provide one-on-one and small group instructional support to students at all levels within the college in either a classroom or lab setting. Reinforce and reintroduce information and materials presented in class or in self-paced modules and introduce alternative or expanded information to enhance student learning.
2. Working with instructors, design and deliver workshops and learning modules based on instructional objectives for students and possibly faculty and staff.
3. Work with students who learn at varying speeds to continually engage those moving more quickly as well as supporting those needing more time and assistance.
4. Working with instructors, demonstrate and assign appropriate drills and construct developmental models and projects for the lab or classroom, and as needed catered to particular student needs. May revise learning materials as needed.
5. Provide a variety of technologies and resources for students in addition to verbal assistance such as computer-assisted instruction and video/audio taped lectures.
6. Recognize when students are experiencing learning difficulties and present material using various approaches to identify what works for which students.
7. Refer students as appropriate to Disabled Students Programs and Service (DSP&S). Work with DSP&S to incorporate adaptive technologies and alternative learning exercises and approaches to increase student learning.
8. Provide referrals to and work closely with a variety of campus services designed to support and enhance learning opportunities for students.
9. Verify completion of student assignments and monitor student progress. Anticipate potential challenges that will face students relative to specific assignments based on particular needs including but not limited to learning styles, disability and students with English as a Second Language. Suggest strategies for students to overcome the challenges.
10. Analyze assignments from instructors within the discipline to help determine requirements. Evaluate student work for the assigned curriculum, and make determinations if assignment criteria, class grade level standards, and the other specific requirements established by instructors are met.
11. Work with instructors to maintain up-to-date knowledge of teaching and learning technologies, alternative learning materials, and computer applications pertinent to programs and services.
12. Consult reference works and/or perform internet searches to research concepts related to student assignments. Conduct searches as requested for learning materials in subject area.
13. Tutor and instruct students in learning and test-taking strategies (e.g., flash cards, study guides, and test-taking techniques).
14. May conduct assessments and recommend student level placement.
15. Serve as a liaison between the student and instructors and tutors. Keep instructors appraised of student progress.
Technical Support – Use of Lab/Classroom and Equipment
16. Schedule and conduct orientations for assigned lab and/or classroom areas including instruction on use of equipment and procedures and provide continual monitoring for proper usage.
17. Provide ongoing technical assistance to students related to proper use of tutorial and laboratory equipment. Create supporting documentation as needed for use of lab/center services and computer equipment. Organize and maintain existing reference materials, and create answer keys as needed.
Administrative
18. Monitor, maintain and order supplies as needed, and make purchase recommendations for equipment and instructional material needs.
19. Work with other staff and faculty to establish lab/classroom procedures.
20. Perform routine administrative functions related to data entry, filing and processing paperwork related to temporary employees and student use of the lab and classroom. May maintain attendance records for temporary employees. Ensure that student attendance is documented and entered onto a computer-aided timekeeping system.
21. Administer tests and quizzes in accordance with State regulations and college policies. Prepare testing schedules. Ensure security of test materials and maintain confidentiality with regard to
student test-taking.
22. May schedule, train, and oversee student workers, tutors and other temporary employees. May periodically take the lead to select student workers and tutors for hire.
Other
23. Perform other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
1. Effective use of technology and computer applications for providing instructional support.
2. A working knowledge of learning styles and learning disabilities.
3. A working knowledge of a range of courses offered within the assigned instructional area.
4. In-depth knowledge of tutorial and instructional techniques.
5. Standard classroom or laboratory procedures, organization, equipment, tests, experiments, and simulations.
6. Sufficient human relation and public speaking skills to convey technical concepts to others and to facilitate a small and large group learning processes.
7. Enterprise application software and MS Office such as Word, Excel spreadsheets.
8. Modern office practices, procedures and equipment including computer operation.
9. Oral and written communication skills.
Skills and Ability to:
1. Carry out the responsibilities of the job including general instructional support, providing a range of tutoring and instructional support for adult students of diverse backgrounds, abilities and skill levels.
2. Hire, train, and schedule student tutors and maintain staffing level to lab usage.
3. Make formal and information presentations one-on-one and in groups.
4. Support students and solve subject-related problems in assign area.
5. Write reports, business correspondence and procedure manuals.
6. Maintain and update multiple budgets.
7. Supervise lab users, administer tests, and perform general clerical tasks.
8. Communicate effectively both orally and in writing and make presentations.
9. Establish and maintain cooperative and effective working relationships with others.
10. Work independently with little supervision; prioritize work and meet schedules.
EDUCATION AND EXPERIENCE
1. An Associate degree from an accredited college or university, with 12 semester units directly related to assigned area.
2. Two years of directly related work experience.
1. An Associate degree from an accredited college or university, with 12 semester units directly related to assigned area.
2. Two years of directly related work experience.
- Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
- Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.
1. Bilingual abilities, desirable.
For positions that require a degree or coursework:
Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.
Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.
Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.
Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.
1. Typical office environment.
Physical Demands:
1. Dexterity of hands and fingers to operate a computer keyboard.
2. Sitting or standing for extended periods of time.
3. Hearing and speaking to exchange information in person or on the telephone.
4. Seeing to read a variety of materials.
Physical Demands:
1. Dexterity of hands and fingers to operate a computer keyboard.
2. Sitting or standing for extended periods of time.
3. Hearing and speaking to exchange information in person or on the telephone.
4. Seeing to read a variety of materials.
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.
As of Fall 2022, with enrollment of approximately 14,400 students per semester, and an extremely diverse student population (Latinx 48%, Black/African-American 4%, Asian/Pacific Islander 31%, American Indian/Native American 0.3%, White/Caucasian 9%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 42% Latinx, 28% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 18% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.
As of Fall 2022, with enrollment of approximately 14,400 students per semester, and an extremely diverse student population (Latinx 48%, Black/African-American 4%, Asian/Pacific Islander 31%, American Indian/Native American 0.3%, White/Caucasian 9%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 42% Latinx, 28% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 18% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.
EQUAL OPPORTUNITY EMPLOYER STATEMENT:
San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.
CONTACT:
Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu
APPLICATION PROCEDURES:
Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.
1. A completed online San José-Evergreen Community College District APPLICATION.
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).
Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.
OTHER APPLICANT INFORMATION:
1. Only complete application materials will be considered. No exceptions.
2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.
3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
4. Application materials become the property of the District and will not be returned or duplicated.
5. Travel expenses to attend the interview are the responsibility of the candidate.
6. Meeting the minimum qualifications does NOT assure an interview.
7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.
Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:
Academic Credentials Evaluation Institute, Inc.
Website: http://www.acei-global.org/
Education Records Evaluation Services
Website: www.eres.com
International Education Research Foundation
Website: http://www.ierf.org/
World Education Services
Website: www.wes.org
San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.
CONTACT:
Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu
APPLICATION PROCEDURES:
Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.
1. A completed online San José-Evergreen Community College District APPLICATION.
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).
Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.
OTHER APPLICANT INFORMATION:
1. Only complete application materials will be considered. No exceptions.
2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.
3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
4. Application materials become the property of the District and will not be returned or duplicated.
5. Travel expenses to attend the interview are the responsibility of the candidate.
6. Meeting the minimum qualifications does NOT assure an interview.
7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.
Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:
Academic Credentials Evaluation Institute, Inc.
Website: http://www.acei-global.org/
Education Records Evaluation Services
Website: www.eres.com
International Education Research Foundation
Website: http://www.ierf.org/
World Education Services
Website: www.wes.org
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