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Student Success Coach II - District Pool
Rio Hondo College in Whittier, California
Date Posted 11/05/2020
Admin-Student Affairs and Services
Employment Type Part Time
Application Deadline 12/31/2020
Job Number AP00025P
Position Title Student Success Coach II - District Pool
Position Type Non Academic/Non Classified
Percentage Employee
Number of Months Assignment 12
Starting Date As soon as possible
Current Work Schedule

Days and hours of employment varies Monday through Friday 8:00 AM – 7:00 PM, including some weekends and evenings.

Salary Range

$19.00 per hour (up to 19 hours per week)

Shift Differential
FLSA Non-Exempt
Location Main Campus
Department Student Services
Open Date 10/15/2020
Closing Date 12/31/2020
Open Until Filled No
About Rio Hondo College

About Río Hondo College

Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.

Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.

Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.

Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.

Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.

In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region.

Basic Function/Definition

Student Success Coach II’s (SSC II) assist RHC students with navigating the process into college and completion of
their educational goal. This includes supporting the student’s adjustment to academic expectations and the culture of
college life. SSC II’s may work within any Division in Academic Affairs or Student Services. SSC II’s work with
managers, faculty, and students and are overseen by a manager. This position can perform the work encompassed in
the SSC I position.

Time commitment:
These are temporary positions based on grant funding. SSC II’s may work up to 19 hours per week.

Essential Duties
  • Closely monitor and communicate consistently with a caseload of students; E
  • Communication may include face-to-face interactions, via phone, email, texting, and internet as necessary; E
  • Act as an informed referral source throughout the academic year, including accompanying students to various resources as
    needed; E
  • Support students in acquiring and understanding regular course status reports and success; E
  • Guide/collaborate with students to follow-through on tasks in order to benefit from the resources and their professors; E
  • Participate in/lead program seminars, workshops and other presentations; E
  • Coach students on topics that promote student success, including effective time management, study skills and exam
    preparation; E
  • Maintain detailed student contact logs in the database; E
  • Collaborate with fellow Student Success Coach I’s and II’s to develop supplemental projects; E
  • Initiate appropriate individual projects based on student and program needs; E
  • Attend regular meetings and training sessions; E
  • Support activities of the assigned program as needed. E

The Americans with Disabilities Act (ADA) requires the District to identify the essential (E) duties/functions of the position. We have indicated those duties with an E on the job description.

Minimum Qualifications/Education and Experience

• Graduation from high school or GED


• Completion of a minimum of 30 undergraduate units in any discipline.



Foreign Degrees

Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.

License Certificates/Credentials
Desired Qualifications

Desired Qualifications:

  • Experience making group presentations. Experience working in a team. Strong knowledge of the community
    college system and its mission.
  • Bachelor’s degree AND candidates who have been accepted to, enrolled in, or have recently completed a graduate
    program in any discipline.

Knowledge and Abilities:
1. Excellent communications skills: listening, responding, presenting, handling and resolving conflict.
2. Understand the needs of the district’s student population who are predominantly underprepared for college demands.
3. Ability to work effectively with diverse populations of students, faculty, and staff.
4. Ability to work with committees and to plan workshops.
5. Capacity for discretion, diplomacy and confidentiality.
6. Demonstrate record of leadership, maturity and academic excellence.
7. Ability to learn RHC’s processes, policies and support systems and website tools.
8. Knowledge of research techniques.

NOTICE: This classification description is not a complete statement of essential functions, duties/responsibilities, or requirements. Stated requirements are representative of the minimum technical and behavioral job competency requirements. The District has the discretion to add or modify typical duties of a position as necessary for effective department/site operation.

Working Conditions
Position Description

Applications are currently being accepted for Student Success Coach II.

Application Procedure

Applications must be submitted by 11:59 p.m. PT on the closing date.

Applicants must submit a complete online application that includes the items listed.

  • Rio Hondo College online application (which includes supplemental questions)
  • Résumé/Curriculum Vitae
  • Complete transcripts of all colleges/university studies, including degree earned (copies will be accepted) NOTE: Transcripts from multiples colleges/universities may need to be scanned as one document, then uploaded.
  • Transcripts must include degree awarded and confer date. Transcripts without this information and online applications without transcripts will be disqualified.
Special Instructions to Applicants
Additional Information
  • The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
  • Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
  • As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicant’s expense) taken by an official LiveScan agency.
  • Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
  • For positions requiring a valid California driver’s license, proof of insurability is required.
  • Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
  • A copy of this announcement will be provided in Braille to visually impaired applicants upon request.
Commitment to Diversity

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Cancel RTF Policy


EEO Statement

Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please list your highest degree held, and specify the field in which you earned them. Please detail if you are currently enrolled in an educational program, and if so, specify the field of study.

    (Open Ended Question)

  2. * Describe your experience in, or knowledge of, providing services to college students that promote successful completion of their educational goals. Examples may include but are not limited to: developing & presenting workshops on success strategies, experience as a Tutor or Supplemental Instruction Leader, Student Worker, Teaching Assistant.

    (Open Ended Question)

  3. * Describe your experience working with under-served student populations (could include: housing/food insecure, formerly incarcerated, former foster youth., LGBTQIA+, Dreamer, Survivors of Violence, and/or disproportionately impacted groups).

    (Open Ended Question)

  4. * Describe your training and/or experience that demonstrates your sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Unofficial transcripts of all college/university studies, including degrees earned.
Optional Documents
  1. Other Documents
*Please mention academicjobs.net to employers when applying for this job*
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