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Student Success Coach

Central Piedmont Community College

Job Description

 

General Function

Provide for students essential learning support services and serve as an individual mentor to students; monitor the progress of students and provide the encouragement and support necessary to enable students to complete their course of study.

Duties and Responsibilities

 

  • Provides individual feedback to Early Childhood Education students that are in academic jeopardy and are in danger of failing.
  • Monitors student data and progress by utilizing available technology and tracking systems to ensure student success.
  • Uses multiple modes of technology to communicate with students.
  • Tracks required data for Smart Start reports.
  • Provides individual and/or group coaching on issues related to academic success.
  • Complies information on program services, activities, and students. Maintains accurate and detailed records for reporting, as required.
  • Designs and coordinates group learning activities to promote student success.
  • Serves as liaison to academic departments.
  • Perform other duties as assigned.

 

Minimum Requirements and Preferred Qualifications

Bachelor’s degree and two years of work experience

Preferred Qualifications:
Master’s degree

 

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:


  • Ability to communicate effectively, both orally and written

  • Ability to work with individuals of diverse backgrounds

  • Knowledge of research, trends and best practices in working with students

  • Strong Interpersonal skills to help engage, provide support and motivate students

  • Academic knowledge and counseling skills

  • Knowledge of specific needs for underserved populations in order to attain educational success

  • Ability to assess student needs and provides resources

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