Job Description

 

This position is part of a team that administers the Student Health Insurance Plan (SHIP) at Michigan State University. The position includes the following duties and responsibilities:

• Administers the student health insurance program for graduate assistants, medical students, international students and other student groups.
• Develops and implements initiatives related to student and graduate assistant insurance.
• Resolves complex problems and escalated student insurance inquiries.
• Troubleshoots vendor, enrollment and student health insurance waiver issues.
• Reviews and edits communications and website information related to student insurance.
• Proactively partners with MSU medical schools, offices, constituent groups and vendors to design and administer effective student insurance processes as well as educate students about student insurance options and requirements.
• Partners with Office of International Students and Scholars (OISS) to ensure international students receive health insurance that meets VISA requirements.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Human Resources Administration or a related field; one to three years of related and progressively more responsible or expansive work experience in human resources administration, data and/or statistical analysis, and/or program development and implementation in a Human Resource area related to the area of benefits; or an equivalent combination of education and experience.

Desired Qualifications

We are seeking an adaptable, deadline-oriented and self-motivated professional with experience within human resources and/or University settings. The ideal candidate would have demonstrated written and verbal communications skills, exceptional organizational skills; a strong customer service orientation; experience using SAP/EBS/Campus Solutions; possess a strong work ethic; be collaborative, have proficiency in Microsoft Office Suite and the ability to learn quickly.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Please submit resume and cover letter. References not initially required but will be requested for candidates at the finalist stage.

Work Hours

STANDARD 8-5

Website

WWW.HR.MSU.EDU

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding Eligibility ends 11/14/2023 at 11:55 PM

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