The mission of Carolina Performing Arts (CPA) is to spark curiosity, inspiring all members of our community to discover and more fully engage with the world. We collaborate with dynamic and compelling artists from across the globe to create novel, mission-driven performing arts experiences in partnership with our community. We also open our venues to others to explore, create, and celebrate their own work. Through the Office of the Executive Director for the Arts, CPA oversees all artistic programming, campus and community engagement, marketing and fundraising for its presented, commissioned and produced work, and manages all operations of its venues including facility rentals, technical production, audience services and ticketing.

Carolina Performing Arts thrives because of our collaborations with a diverse cohort of partners that create deeper understanding for our audiences and enable us to be empathetic visionaries. As our campus, state, nation, and world continue to reckon with systemic injustices, we are committed to being an agent for change and making certain that our internal practices reflect the values that are made visible on the stage. We have identified a set of equity priorities and goals to guide us in evaluating and redesigning our own systems, operations, and culture. In September 2021, CPA launched a permanent Equity Council made up of eight staff members, including a leadership representative, who serve as an advisory body supporting the development and execution of those priorities. Our work is made possible – and made better – through the contributions of team members from a wide array of backgrounds, experiences, and identities. We seek to recruit and develop staff to create a welcoming, inclusive, and equitable organization.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Assistant Director of HR Operations plays a central role in Carolina Performing Arts’ (CPA) efforts to attract, develop, invest in, and retain a team with the people, roles, and skills that enable the organization to deliver on its highest goals and strategies. They report to the Associate Director and are a member of the Business Operations team.

The Assistant Director of HR Operations is responsible for managing and executing a wide range of operations for our full-time and part-time staff comprised of SHRA, EHRA non-faculty, and student employee types and that at times may also include postdoctoral scholars, graduate assistants, and temporary employees. They must be comfortable and effective operating in a fast-paced environment and independently handling a consistent volume of transactions, documentation, and customer service requests while meeting recurring and overlapping deadlines. They must be an adept generalist with the ability to consult and act on a broad range of subject matter areas that will include policy interpretation and application, position management, recruitment, hiring and onboarding, compensation and recognition, retention, internal communication, records management, employee learning, employee competency development and performance management. They must also be able to hold boundaries and use discernment in responding to requests from staff, including the ability to influence and negotiate with staff in positions of leadership.

This role is also responsible for identifying and leading strategy, priorities, and projects that enable Carolina Performing Arts to prepare for and solve complex organizational challenges and strategic development needs. As a subject matter specialist and advisor, the Assistant Director of HR Operations will be responsible for developing and implementing internal standards, processes, and programs that are people-centered, equity-driven, responsive to employee needs and organizational imperatives, and that are aligned with CPA’s strategic goals and values as we evolve our operations.

The Assistant Director of HR Operations is CPA’s primary liaison to our HR support team in the Office of the Provost. In this capacity, they serve as an advocate, translator, and negotiator for our specialized business needs and goals as they pertain to and intersect with University systems and policies as well as State and Federal laws and regulations. They will be relied upon to deliver creative and novel solutions to unprecedented personnel and organizational development issues.

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

*Experience developing, implementing, and evaluating workforce-related systems, procedures, programs and processes and the corresponding documentation, communication, and training.
*Experience advising on and executing internal communications.
*Experience sourcing, analyzing, interpreting, and communicating quantitative and qualitative data for a wide variety of constituent needs.
*Comfortable working independently and self-directing workflows for simultaneous functions; able to prioritize competing demands and balance ongoing projects with deadline-driven tasks.
*Resourceful, inquisitive, and action-oriented when faced with new challenges and complex problems.
*Precise, accurate, and attentive to detail when handling data, interpreting, and applying rules and procedures, and producing documentation.
*High level of integrity, professional judgement, and discretion. Proven experience handling confidential and sensitive information in a manner that demonstrates sound ethics and builds trust.
*Ability to approach duties and responsibilities with a team-oriented customer service mindset that balances individual and collective needs and goals.
*Excellent interpersonal skills as evidenced by the ability to communicate clearly and concisely in interactions, presentations, and trainings conducted one-on-one and in groups. Comfort with open, direct, transparent communication and sharing of information.
*Intermediate or higher competency in Microsoft Office, including Word, Excel, Teams and Sharepoint.

*Formal education and/or training in human resource management, organizational development, or a closely related field.
*SHRM or PHR certification..
*Significant knowledge of and experience working with UNC-Chapel Hill human resources procedures and policies for employee types including SHRA permanent, SHRA temporary, EHRA Non-Faculty, affiliate and student positions.
*Experience working with UNC-Chapel Hill business software programs including ConnectCarolina, PeopleAdmin, InfoPorte, LawLogix, and TIM.
*Familiarity with/understanding of arts administration, higher education and/or other non-profit sector.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.