POSITION PURPOSE

As part of Pine Technical and Community College’s commitment to student success and ongoing institutional effectiveness, this position is responsible for developing, implementing, and coordinating retention-based outreach and student success initiatives for a diverse student population, specifically first-generation, low-income, and historically underrepresented students. This position provides academic and financial aid advising, training, and process guidance to students, program faculty, and other stakeholders in relation to student success initiatives.

This position exists to establish, administer, and manage campus-residence life-related programs as well as providing leadership and work direction to campus-residence life work study students. The position also serves to sustain the vibrancy of residence life through student activities and involvement along with mentorship/training and establishment of connections with students that facilitate co-curricular programs providing life learning opportunities and leadership skills for all PTCC students.

The values that guide this work include access and opportunity, equity, inclusion, belonging, cultural competence, culturally responsive service, and community engagement. Our educational environments are culturally relevant, responsive, and innovative to the students we serve. Our students are assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and reflect who students are.

PRINCIPLE RESPONSIBILITIES AND RESULTS
1. Provide academic and financial advising to students utilizing knowledge of current curriculum, academic support services, financial aid, scholarships, and community resources to help students reach their educational goals.
o Meet with students individually or in groups regularly to monitor academic progress and facilitate students’ development of educational goals, academic success strategies, and course planning through appreciative advising.

o Provide first-level financial aid advising, assisting with the sound administration of federal and state aid program as well as college foundation scholarship advising.

o Facilitate and encourage the use of student services areas, e-services and online resources, DARS, and academic/career planning resources with students.

o Assess and meet individual students and target group needs by understanding and supporting college-wide services, policies and procedures, and community resources, including referrals to campus and community resources when appropriate.

o Address advising concerns with specific populations including but not limited to: program faculty advisors, first-generation, culturally diverse students, students with disabilities, LGBTQ+, single parents, displaced workers, Veterans, ESOL, and non-traditional students.

o Serve as the primary campus liaison to address campus food insecurity, transportation, and housing as they pertain to basic needs resources. Consult with other Student Success staff to be proactive in services.

o On a daily basis, live the mission, vision, and values of PTCC to ensure a positive experience for all students and stakeholders through the principles of Appreciative Education.

 

2. Champion campus and residential life experience.

o Lead and manage campus and residential life programming to establish and maintain an environment conducive to learning.

o Collaborate with Student Senate/Life staff regarding campus programming for all students.

o Direct the wide breadth of student life activities and leadership development programs through review, evaluation, and recommendation of activities and student experiences.

o Manage and direct on and off-campus activities that enhance student engagement and learning.

o Manage and maintain supply and equipment inventories for residential life and co-curricular activities.

o Mentor students and external partners regarding leadership development and student success.

o Collaborate with Title IX/Bias Response committee in executing successful programming related to campus safety, sexual assault prevention, drug/alcohol prevention education, etc. Serve as a Campus Security Authority per the Jeanne Clery Act and refer cases to the Director of Student Success promptly.

o Team up with the PTCC Admissions team for regular campus and residential life tours to prospective students and stakeholders.

o Engage in strategic planning with ASA leadership and stakeholders to maintain and grow the vitality of PTCC’s campus and residential life experience.

 

3. Support Pine Technical and Community College and departmental mission, vision, and strategic goals as assigned by the supervisor or college administration.

o Develop, execute, and assess co-curricular programs that align with PTCC’s strategic enrollment management (SEM) plan in conjunction with Academic and Student Affairs (ASA) leadership.

o Serve as a liaison between internal Minnesota State workgroups and external partners concerning student retention, campus-residence life, financial aid, and student success initiatives.

o Serve in PTCC committees that best align with work duties and as assigned by the supervisor.

o Identify grant opportunities and assist in grant writing.

 

4. Perform other duties as assigned to ensure the smooth function of the college and maintain the reputation of the college as a viable community partner.

o Associate’s degree in a related field with two years of professional-level experience in interpreting policies and procedures which support academic, financial, or career advising, student or academic affairs, residence life, outdoor leadership, or adult developmental education.

o Demonstrated independent decision-making skills along with the ability to communicate and collaborate with others to successfully meet project and/or campus goals.

o Marketing and public relations and or experience sufficient to motivate cooperation among the college, businesses, and the community.

o Demonstrated knowledge of best practices and understanding of educating students from diverse backgrounds, academic/financial retention activities, and student academic advisement.

o Proficiency with a variety of word processing, database, and web-based applications sufficient to accurately collect data and create reports efficiently.

o Professional experience in the application and integration of educational policies, procedures, and practices; customer/student service standards; and continuous quality improvement methods.

o Ability to analyze, interpret and communicate, both in writing and orally.

o Knowledge of data privacy laws

Self-starter with an ability to function with minimal direction.

Preferred Qualifications
o Bachelor’s degree (or Bachelor’s degree in progress) in Counseling, Student Development/Affairs, Residence Life, Outdoor Leadership, Psychology, Business, Human Resources, Public Administration, Social Work, Education, Sociology, or a similar discipline.

o Extensive knowledge of college courses and programs including an understanding of course descriptions, syllabi, and other academic resources including financial aid.

o Experience with a student record system such as ISRS; as well as other data and communication tools.

o Familiarity with Desire 2 Learn (D2L), and other academic technology.

o Experience with grant and project development, execution, management, and assessment.

o Exceptional interpersonal communication skills and emotional intelligence, including training/teaching skills and conflict management.

o Experience executing a holistic approach of appreciative education and/or financial aid advising to diverse populations with an emphasis on student success and retention.

o Extensive knowledge of state and federal regulatory laws such as the Family Education Rights and Privacy Act (FERPA) and the MN Governmental Data Privacy Act (MGDPA).

o Three or more years of experience within higher education student services, preferably in the Minnesota State College and Universities system.

o Valid driver’s license to conform to Minnesota State vehicle use criteria and consent to a motor vehicle records check.

o Understanding history, philosophy, and critical issues in higher education are sufficient to develop programs and resolve issues.

o Ability to speak another language in addition to English.

Learn more about Pine Technical and Community College at http://www.pine.edu.

Employment for this position is covered by the collective bargaining agreement for the Minnesota State’s Administrative Unit., which can be found at: https://mn.gov/mmb/employee-relations/labor-relations/labor/mnscu.jsp.

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact Brenda Skluzacek at 320-629-5115 or brenda.skluzacek@pine.edu. Please indicate what assistance is needed.