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Full Time Case Manager
Job Description
About us
Community Agency for Senior Citizens is a non-profit business in Staten Island. We are a professional, inclusive, rewarding organization whose goal is to is to assist Staten Islanders age 60 and older to live as independently as possible in the community. We do this by working in hand-in-hand with older adults, respecting their right to make decisions for themselves, honoring their life experiences and heritage, and recognizing the importance of friends, relatives and community in creating supportive environments for people as they age..
Our work environment includes:
- Growth opportunities
- Safe work environment
JOB PURPOSE AND OBJECTIVES
Provide case management services to adults age 60 and older in order to identify client’s needs and service preferences, and work with client (and family when appropriate) to develop, implement and oversee a care plan to meet mutually agrees upon goals.
ESSENTIAL FUNCTIONS:
· Conduct detailed intake, initial-in-home assessment and reassessment of Presumptive Eligibility Clients (PEC) – clients on waitlist for Case Manager assignment or other clients as assigned.
· Develop individualized care plans based on client needs and preferences, and in collaboration with client’s family member(s) and CASC team members.
· With program supervisor, authorize EISEP homecare, housekeeping and home delivered meals as appropriate, based on client eligibility guidelines.
· Assist with intakes.
· Maintain up-to-date-knowledge of, and working relationships with community resources.
· Establish service linkages, make necessary referrals and monitor service delivery to successfully implement individualized care plans.
· Provide benefits and entitlements counseling and assistance applying for and follow-up to ensure receipt of benefits entitlements.
· Provide advocacy services for and on behalf of clients.
· Maintain up-to-date case records on all clients, including completion of necessary statistical documentation.
· Maintain familiarity with all relevant DFTA standards, including updates to standards and procedures.
· Assist with PEC calls as assigned.
· Assist with other program activities as assigned.
SUPERVISORY RESPONSIBILITIES:
None
EDUCATION, EXPERIENCE AND SKILLS:
· BSW, BS, BA level education is required.
· Experience in providing direct services to the elderly preferred.
· Preferred fluency in a second language.
· Word, Excel essential, and DFTA database STARS (preferred).
· Detail oriented, organized, understands diversity, self-motivated, and a creative problem solver.
· Experience working with older adults (preferred).
· Self-disciplined: manages own time, meets deadlines, works well under pressure
· Attention to details.
· Analytical: reviews options, develops systematic and logical procedures, and present clear and logical solutions.
KEY RESULTS:
· Client needs are being addressed.
· Effective and well documented individualized case plans.
· Case Management clients receive high quality, individualized services and supports to help them remain safely in their homes and communities.
· Effective implementation of CASC procedures and guidelines
· Effective referrals.
· Empowered and self-directed clients.
SUPERVISION AND EDUCATION:
· Supervisory reviews conducted by CM Supervisor.
· Participate in team meetings as needed.
· Participate in CASC and or DFTA training and education sessions as needed.
· Performance reviews.
Union benefits, Generous paid time off after probationary period.
Job Types: Temporary, Full-time
Pay: $49,000.00 - $51,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Staten Island, NY 10301: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Work Location: In person
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