Job Description

 

Description:

Position Summary

The TRIO Student Success Coach serves as a member of the comprehensive advising team at Blue Mountain Community College providing guidance and support to degree or certificate seeking students participating in programs of study in Career Technical Education, College Preparatory and General Education/Transfer. A Success Coach meets with students individually and in groups to provide developmental, intrusive and career advising. Responsibilities include development and implementation of student support resources intended to promote persistence, progression, completion, transfer and employment.

This position is a standing member of the BMCC Advising Steering Committee comprised of both Faculty Advisors and Student Success Coaches and is expected to contribute to the development, implementation and continuation of a comprehensive advising model with explicit purpose, goals and intended outcomes.

This position is expected to perform all functions and activities within the guidelines and philosophy set forth in the BMCC Vision and Strategic Plan. This position is expected to perform consistently within a team-based model and actively participates as a member of assigned college teams and committees and conforms to the college’s guiding principles.

Essential Functions

• Serves as an instructional program liaison as assigned by the Director of TRIO/Student Support Services. Provides program promotion activity, develops and maintains working relationships with community partners and works with faculty advisors within the assigned instructional program.
• Assists in the planning and execution of assigned grant activities and student services. Acts as liaison between grant program and partner organizations; as well as communicates with students on a consistent basis to ensure active participation and adherence to program guidelines and assists with the maintenance of records and reporting of grant deliverables.
• Intentionally and proactively works with students to determine academic and career goals, assuring program of study progression and goal completion.
• Develops, coordinates and integrates resources and initiatives that promote and enhance student success. This includes but is not limited to advising website, educational planning worksheets, early alert systems, new student orientation/experience and first year/generation programming.
• Contributes to the development, design and execution of student workshops, seminars, and events for students, staff, faculty and the general public.
• Promotes innovative and best practice technology, policies and procedures that result in improving program effectiveness. This includes career services, transfer center, veterans support services technology and tools, schedule planning software, advising appointment tools, early alert protocols.
• Contributes to the development of program goals and measurement criteria.
• Provides the Director with the information necessary for assessment, strategic planning and continuous improvement purposes.
• Develops partnerships with baccalaureate institutions to improve project participant transfer rates.
• Supervises student workers assigned to TRIO.
• Tracks, analyzes, and reports retention and follow-up data on project participants.
• Plans and implements workshops and visitation field trips.
• Apply and adhere to the Family Education Rights and Privacy Act (FERPA).
• Manage and maintain program social media to provide overview of the project and its services.
• Conduct intake appointments with incoming students into the program to ensure clear expectations and services of the project.
• Conduct and review individualized Learning and Study Strategies Inventory (LASSI) for incoming students and provide practical study strategies.
• Track program participants grades weekly, while providing follow up and guidance to be successful.
• Schedule and conduct monthly check-ins with program participants to ensure student retention and persistence throughout the project.
• Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, ability, economic, cultural, ideological, and ethnic backgrounds. Participate in continuous development of cultural competency to support effective relationships and the ability to design systems that are equitable.
• Performs other duties as assigned.

Other Aspects of this Position

• Travel to other locations as needed to recruit/support TRIO Students, valid driver’s license required.

Requirements:

Knowledge, Skills and Abilities

Individuals must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Knowledge and understanding of College organization, goals and objectives, and policies and procedures.
• Knowledge and understanding of comprehensive advising best practices.
• Knowledge and proficiency in computers, especially Microsoft Office applications.
• Possess strong oral and written communication skills.
• Ability to work confidentially with individuals and to conduct workshops, seminars, and trainings.
• Strong knowledge of student support programs and ability to make proper referrals.
• Possess excellent organizational and interpersonal skills.
• Ability to leverage technology for optimum efficiency and end user satisfaction.
• Ability to meet deadlines and with attention to detail.
• Ability to work independently, take initiative and provide follow through.
• Ability to assess student need and discern best course of action.
• Ability to work a flexible schedule to include evening and weekend assignments.
• Ability to travel to out-of-area as needed.
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff.
• Bilingual (Spanish/English) speaking, reading and writing ability preferred.

Required Education and Experience

• Bachelor’s degree in education, social work or related field and two (2) years of related experience.

Preferred Education and Experience

• Higher Education experience, preferably at a community college.
• Demonstrated ability to overcome barriers similar to those encountered by the target population.
• Experience working with TRIO programs or programs serving similar populations.
• Project management.
• Relational database.

This is a grant funded position; its continuance is dependent upon funding.

Additional Information:

This is a full-time position with excellent benefits including: Medical, dental, vision, life, accidental death & dismemberment, and long-term disability insurance; Paid holidays; Sick leave; Vacation; and Tuition waiver for employee and qualified dependents.

Pay: $45,000.00 - $49,800.00 depending on experience

This position is opened until filled; first review of complete applications is Sunday, September 24, 2023.

APPLICATION PACKETS MUST INCLUDE:

Upload the following documents to your application. Please be sure to include all requested documents and supplements outlined below BEFORE you submit. You cannot upload after submission. Applications that are incomplete will not be reviewed and will be discarded appropriately:

• Resume;
• Transcripts of course work - graduate and undergraduate (if applicable) unofficial are acceptable for the application process;
• Cover letter addressing how you meet the minimum qualifications as outlined in the position description; and
• Statement of Philosophy on "How to Best Serve Students Who are First Generation/Low Income".

Please contact Human Resources (541-278-5837) if you have a special need/accommodation to aid your participation in our hiring process.

Veteran's preference points will be given provided DD214/DD215 is provided.

Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. No sponsorship is available for this position.

Blue Mountain Community College is an equal opportunity educator and employer. For complete EEO disclosure statement please go to www.bluecc.edu/EEO

*Please mention you saw this ad on AcademicJobs.*

Apply Now