Patient Services

1.0 FTE, 8 Hour Rotating Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

Responsible for the daily operations of the broadcasting studio, development and creation of internal television and radio patient broadcasting programs. Responsibilities will include implementing and producing media content, operating the broadcasting studio and all equipment related, oversight of the STEAM gaming systems throughout the organization and encouraging/facilitating participation from patients and families in all media programs.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Collaborate with Certified Child Life Specialist III (Media Lead) and hospital staff to develop and facilitate live and recorded broadcasts. Generate new creative ideas for broadcasts, new media projects, and assigned hospital-wide initiatives.

• Demonstrate proficiency in production television and radio equipment, software, and best practices, including but not limited to lighting, cameras and audio set-up; maintain all equipment in the studio.

• Manage media production, including on air host/ hosting shows, conducting guest interviews, creating show content.

• Facilitate patient and family participation in media programs, coordinate staff hosting schedules, develop resources to inform patients, families and staff about programming and participating options and manage media and events calendar.

• Identify marketing opportunities to inform patient families and hospital staff about Media and Events.

• Serve as initial point of contact for day to day operations of the studio.

• Identify areas for patient education and interactivity.

• Analyzes and tracks studio statistics, suggesting improvements as needed; provides monthly reports to Director and FRC -Manager?.

• Build relationships with companies, media personalities, and non-profit organizations who wish to support LPCH through technology and technology based programing.

• Troubleshoot audio/video problems within broadcasting studio as well as with the STEAM gaming systems at the bedside.

• Maintain and select games and equipment for the STEAM gaming system.

• Trains, supports and oversees studio volunteers, students or interns.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work/health-related discipline/field from an accredited college or university.

Experience: Two (2) years of progressively responsible and directly related work experience

License/Certification: None

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Working knowledge of radio and television broadcasting equipment and software, including, but not limited to: Macintosh/Windows computer equipment, video mixer/switchers, audio recording equipment, and video equipment.

• Ability to complete all responsibilities and tasks assigned in an independent, efficient and organized manner.

• Strong oral and written communication skills with broadcasting range of individuals including children, families the general public and professionals. Pediatric hospital experience preferred.

• Strong organizational skills with the ability to prioritize and work on multiple projects/programs.

• Ability to adapt programs, equipment and materials to meet the needs of children and families.

• Ability to work collaboratively and in a positive manner with others.

• Ability to train and support others.

• Ability to work in fast-paced environment.

• Knowledge of infant, child and adolescent growth and development.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $68,577.60 to $90,968.80

Equal Opportunity Employer

Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.