Position TitleSpecialist II - Professional Development Office (Part Time)
Open Internally or ExternallyExternal
If faculty, tenure track statusNot Applicable
Reports to (title)Assistant Registrar, Professional Development Office
DepartmentRegistration - Miller Professional Development
Job CategoryPart-Time Staff - Variable
Initial Work LocationMiller Campus
Starting Salary$12.55 - $13.80
Job Open Date01/06/2020
Open Until FilledYes
Organize and compile customized student registration and payment information for self-support non-credit and credit programs. Assist individual students in the registration process via telephone, in-person and email. Assemble accurate information for the Professional Development Student Record Management Office by compiling and maintaining an electronic Information Book used by the Profession Development Staff. Responsible for answering the Professional Development Office main telephone line. Assist in providing student service information to students and referring them to the appropriate department. Enter registrations into the online registration system, Elevate and the Banner Student system. Scan documents into Etrieve.
Essential Responsibilities and Duties
Organize and compile customized student registration information for various self-support non-credit and credit programs and enter registration into the online registration system, Elevate and the Banner Student System. Complete the registration process by supplying student payment information to Miller Campus Cashier. Responsible for answering the main Professional Development registration telephones. Handle Professional Development self-support non-credit and credit course problem solving. Specialized in on-line registration for self-support non-credit programs. Assist in the processing of registration appeals and the resolution of duplicate accounts. Other duties as assigned.
Ability to: Develop, organize and coordinate systems and projects effectively. Work well with students, faculty, staff and the community. Ability to prioritize required work load effectively in a busy, changing environment. Communicate college policies and procedures effectively and diplomatically. Must be self-motivated and work well with groups.
High School Graduate or equivalent required.
Knowledge, Skills & Abilities
Knowledge of: College policies and procedures. Registration/records/ operations and procedures. Computerized Student Information System. Family Educational Rights and Privacy Act. Must be detail oriented. General office procedures and methods. Proficient in Microsoft Office. Must be willing to learn new computer software. Excellent customer relations and telephone skills. Must be able to communicate both orally and written.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.