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Instructional Technology Specialist (2 Positions)
Chabot-Las Positas Community College District in Hayward, California
 
 
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Date Posted 01/10/2020
Category
Admin-Instructional Technology And Design
Salary $4819.08/monthly -  
Employment Type
Application Deadline Open until filled
 
 
 
 
 

Job Title

Instructional Technology Specialist (2 Positions)

Position Type

Classified

Position Code

2CMS29 & 2CMS40

FTE

1

Pay Rate (or Annual Salary)

$4819.08/monthly

Job Location

Chabot College, 25555 Hesperian Blvd., Hayward, CA 94545

Department

Academic Services

Job Summary

The Chabot-Las Positas Community College District is seeking to fill two Instructional Technology Specialist positions for Chabot College in Hayward, California. One position will be focused on supporting faculty and one position will be focused on supporting students; both will be interchangeable.

Under general supervision, provide technical support to faculty who are integrating technology into their curricula, including those who are designing/teaching online courses; support faculty and staff in ensuring that all materials placed on College websites are accessible to all students.

One position is categorically funded. Continuation of this position is contingent upon available funding on a year to year basis.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Provide technical support for College faculty in the area of instructional technology; promote the use of instructional technologies to faculty.
2. Provide technical support to faculty and staff in the use of current course management system software, such as Canvas.
3. Provide technical support to faculty and staff in the use of multimedia hardware and software for use in instructional technology; test and troubleshoot related hardware and software.
4. Lead the College’s web accessibility efforts to ensure that all web-based instructional materials are accessible to students with disabilities; train and support faculty and staff in web accessibility.
5. Provide technical support to students taking distance education courses.
6. Provide technical support during training workshops.
7. Provide assistance to various projects relating to distance education.
8. Stay current in technologies related to multimedia, course management system software, and web accessibility.
9. Perform related duties as required.

Minimum Education and Experience

Any combination of the following would provide a typical way to obtain the required knowledge and abilities.

Education/Training:
Equivalent to the completion of the twelfth grade supplemented by two years of college level course work in computer science, web design, or a related field.

Experience:
Two years of experience in multimedia technical support, including one year of experience working with web accessibility.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
1. Current course management system software.
2. Multimedia hardware, such as digital cameras and scanners.
3. Multimedia software, such as PowerPoint, Premiere, Photoshop, Dreamweaver and QuickTime for both the Windows and Macintosh platforms.
4. Web accessibility guidelines, techniques, and software.

Ability to:
1. Provide technical support to faculty, staff, and students.
2. Troubleshoot hardware, software, and equipment configuration problems.
3. Plan and organize work to meet changing priorities and deadlines.
4. Adapt to changing technologies and learn functionality of new equipment and systems.
5. Document technical procedures.
6. Keep accurate records.
7. Work independently in the absence of supervision.
8. Communicate clearly and concisely, both orally and in writing.
9. Establish and maintain effective working relationships with those contacted in the course of work.
10. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.

Desirable Qualifications

1. Experience working with Canvas or other LMS.
2. Experience with online learning.
3. Experience tutoring/mentoring students in an online environment.
4. Experience in a customer service environment.
5. Experience supporting a help desk; responding in a professional, consistent, and timely manner via email and phone.
6. Experience working collaboratively in a fast-paced environment supporting faculty, students, and staff.

Job Work Schedule

40 hours/week, Monday – Friday, 9:00 a.m. – 6:00 p.m., hours may vary depending on department needs, occasional evening and weekends required as needed, 12 months/year.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a classroom and office setting.

Physical: Primary functions require sufficient physical ability and mobility to work in a classroom and an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Posting Number

AS350P

Open Date

01/10/2020

Close Date

02/20/2020

Open Until Filled

No

Notification to Applicants

The Chabot-Las Positas Community College District reserves the right to close or not fill any advertised position

Instructions for Personal Qualifications Statement

The purpose of the personal qualifications statement is for you to provide information on how your education and experience relate to the requirements and duties of the position. There is no form to complete. Applicants are requested to provide their personal qualifications statement by uploading a document, the same way as you do for your cover letter.

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