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Student Services Specialist
Job Description
Posting Information
Posting Information
| Department | Chemistry-318300 |
|---|---|
| Career Area | Academic Administration |
| Is this an internal only recruitment? | No |
| Posting Open Date | 08/23/2023 |
| Application Deadline | 08/29/2023 |
| Position Type | Permanent Staff (SHRA) |
| Position Title | Student Services Specialist - Advanced |
| Salary Grade Equivalent | GN12 |
| Working Title | Student Services Specialist |
| Position Number | 00056467 |
| Vacancy ID | P018052 |
| Full-time/Part-time Permanent/Time-Limited | Full-Time Permanent |
| If time-limited, estimated duration of appointment | |
| Hours per week | 40 |
| Work Schedule | Monday – Friday 8:00am-5:00pm |
| Work Location | Chapel Hill, NC |
| Position Location | North Carolina, US |
| Hiring Range | $58,000 to $62,000 |
| Pay Band Information | To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . |
Position Summary Information
| Primary Purpose of Organizational Unit | The Chemistry Department is one of the largest and most complex departments in the Division of Academic Affairs. There are 43 faculty members, 44 SHRA and EHRA staff positions, 260 graduate students, 33 postdoctoral research associates, 700 undergraduate majors, and an annual total of approximately 10,000 registrations by all students in classroom and laboratory courses. The Department is housed in five buildings with over 580,000 sq. feet of space. The faculty participate in teaching assignments which involve an average of 200 students per faculty member per semester. The majority of faculty are research active and supervise graduate students working on their Masters or Ph.D. degrees, undergraduate students carrying out independent research and honors programs, research technicians and postdoctoral research associates. Primarily the research is funded by federal and private agencies such as NSF, NIH, Army, Navy, DOE, PRF and involves expenditures of more than nineteen million dollars annually. A total of over thirty-two million dollars from all sources is expended annually in the Department. |
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| Position Summary | The Student Services Specialist will be responsible for the planning, development, and implementation of all phases of the student services operations for graduate and undergraduate students within the Department of Chemistry. The position will act on behalf of the Directors of Graduate and Undergraduate Studies in all matters concerning students and serving as liaison between students, faculty, various offices on campus (i.e.: Graduate School, Registrar’s Office, Advising Office, etc.) and the general public. This position will be responsible for oversight of all student services activities that includes, but is not limited to: graduate and undergraduate admissions for all programs; funding of graduate and undergraduate students; fellowship recommendations to the Graduate School; graduate and undergraduate recruitment and funding of the tuition remission, in-state awards, student fees and department fellowship awards; and course scheduling and registration for graduate and undergraduate students. One major aspect of this position will be to counsel the students – undergraduate and graduate – and will be responsible for tracking graduate and undergraduate student progress from the time they apply and are offered admission until the time their degree is awarded. |
| Minimum Education and Experience Requirements | Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
| Required Qualifications, Competencies, and Experience | Expertise and experience using Microsoft Office, including Word and Excel Excellent written and verbal communication skills. Ability to work independently and within a team. Exemplary time management skills and must possess strong interpersonal skills. Excellent organizational skills, the ability to multi-task as well as be flexible and adaptable. Ability to manage time and meet critical deadlines. Must be able to follow through, complete tasks and resolve issues. Ability to work with a high level of accuracy and attention to detail. Demonstrate the ability to work with confidential and sensitive information. Must be able to exercise sound judgment and work independently. |
| Preferred Qualifications, Competencies, and Experience | Prior experience using ConnectCarolina, PeopleSoft, Online Syllabus Manager (OSM), Online Learning Contract Manager (OLCM), and Ad Astra or similar systems. Knowledge of University policies, procedures, organizational structure, etc. related to student services. Prior experience working with graduate and/or undergraduate students within an academic unit. |
| Required Licenses/Certifications | |
| Special Physical/Mental Requirements | Must be able to move at least 20 lbs. |
| Campus Security Authority Responsibilities | This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities. |
| Position/Schedule Requirements | Evening work occasionally, Overtime occasionally, Weekend work occasionally |
| Special Instructions | Please submit resume/CV and cover letter. |
| Quick Link | https://unc.peopleadmin.com/postings/264008 |
Contact Information
| Office of Human Resources Contact Information | If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status. |
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| Equal Opportunity Employer Statement | The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. |
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