QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Basic operations, services and activities of a community college extension site including the provision of student services.
Principles and practices of student enrollment and administration.
Methods and techniques of administration supporting the delivery of higher education.
District policies and procedures governing student registration and enrollment.
Principles and procedures of record keeping.
Basic principles of bookkeeping.
Principles of business letter writing and basic report preparation.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Methods and techniques of public relations.
Oral and written communication skills.
Screening and interviewing techniques.
English usage, spelling, grammar, and punctuation.
Provide services and information to students, faculty, staff members and the general public regarding District services, programs, policies and procedures.
Plan and organize work to meet changing priorities and deadlines.
Effectively represent the District to outside individuals and agencies to accomplish the goals and objectives of the unit.
Respond to requests and inquiries from faculty, staff, students and the general public.
Independently prepare correspondence, memoranda and reports.
Work cooperatively with other departments, District officials, and outside agencies.
Screen, interview, and assess needs of students and clients.
Use sound judgment in recognizing scope of authority.
Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations.
Type or enter data at a speed necessary for successful job performance.
Train and provide work direction to others.
Plan and organize work to meet schedules and changing deadlines.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Adapt to changing technologies and learn functionality of new equipment and systems.
Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
Work effectively with minimal supervision.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be:
Equivalent to the completion of the twelfth grade.
Two years of increasingly responsible clerical or secretarial experience.
License or Certificate:
Possession of, or ability to obtain, a valid driver’s license may be required for some positions.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.