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Residence Life Specialist
Odessa College in Odessa, Texas
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Date Posted 05/22/2020
Admin-Residence Life and Housing
Employment Type Fulltime
Application Deadline Open until filled
Position Information


Working Title Residence Life Specialist
Position Status Full Time
Department Student Life
General Summary

The Residence Life Specialist is a professional position that is a vital member of the Student Life & Housing staff. The Specialist is responsible for various aspects of the housing operations, including but not limited to contracts, billing, and cultivating relationships with residents and other departments. This position will provide support services to administrative personnel and students. The candidate will possess organization skills, attention to detail, and the ability to manage multiple tasks. The candidate must be able to work in a fast-paced environment that requires flexibility and initiative to meet the needs of the students and the college. Confidentiality, discretion and diplomacy is expected and required.

Specific Position Duties

Perform daily office tasks;
Answers all incoming calls and emails to address questions regarding Student Housing;
Assist the Director of Residence Life with administrative and secretarial tasks including but not limited to: maintaining purchase order requests and requisition maintenance, invoice tracking, submitting and monitoring maintenance requests for housing facilities, key control, maintaining and ordering general office supply, picking up and distributing mail, requesting room and facilities reservations;
Keep abreast of all records, filed or removed, using spreadsheets and logbooks, adding material to file records, and creating new records as necessary;
Create and maintain records to track student information for the duration of their residency;
Ensure the accuracy of housing application information in the students file;
Assist in resident placement, assignments, and pairing;
Participates in the organizing and performance of health and safety checks as needed;
Resolve resident issues when necessary (i.e. lockouts, maintenance requests, billing errors);
Performs tours of the housing facilities for prospective residents;
Assist in resident check-in and check-out;
Assist with final walk-through and cleaning activities following resident move-outs;
Assist with coordinating student travel and college vehicle reservations;
Provide updated resident directory to other college offices;
Prepare specific reports at the request of the supervisor(s);
Assist in the supervision of front desk staff and RA staff and assist with student staff scheduling and training;
Prepare and disseminate residence hall account information;
Maintain confidential office files, records, materials, and appropriate budgets for department;
Process all student accounting information including billing for all residents and short-term guests;
Maintain courteous and dependable customer service contact with students, other departments/personnel, and prospective families;
Ability to work flexible hours including weekends, evenings, and during opening/closing of the halls;
Assist with development of departmental procedures related to student housing;
Serve as administrative/clerical support for the department and Executive Director of Student Life, as needed; and
perform other duties as assigned.

Minimum Qualifications

HS Diploma.;
Experience working in a college/university or school setting;
Highly developed skills in written and verbal communication, organization, personal responsibility and enthusiasm;
Basic knowledge of computers and software packages; and
ability and willingness to adapt to a flexible work schedule

Preferred Qualifications  
Reporting Relationship  
Work Hours Normal business hours; some evening and weekend hours may be required, especially during peak seasons at the beginning and end of the semesters.
Posting Detail Information


Posting Number P00006P
Job Open Date 11/18/2019
Special Instructions Summary  
Quick Link for Internal Postings http://jobs.odessa.edu/postings/1829
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