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Senior Student Account Specialist (2 positions)
Portland Community College in Portland, Oregon
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Date Posted 11/04/2019
Admin-Student Affairs and Services
Employment Type Fulltime
Application Deadline Open until filled

Senior Student Account Specialist (2 positions)

Requisition ID





Sylvnia Campus/Rock Creek Campus

Employment Type

Classified-Full Time

Close Date

Apply Immediately; This posting will be closed once sufficient qualified applications have been received.

Position Summary

This is a recruitment for positions are our Rock Creek and Sylvania Campuses.

Performs a variety of activities to ensure the efficient and effective operation of a student account office and/or key student account function. Serves students, staff, parents and community members by working on a broad array of complex student and financial service issues. Proactively engages students in financial conversations and planning to help ensure student financial success. Refers students to appropriate college and external resources. Provides services to a diverse population including non-native English speakers, international students, high school students and other community members whose needs and interests may vary. Consistently delivers service in a professional, efficient and friendly manner.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/StudentAccountsSpecialistSenior/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

Job Success Qualifications:
- Experience coordinating, leading, and providing operational support for office functions as well as staff.
- Experience providing support or appropriate referrals to students that have a broad array of complex financial service issues.
- Experience proactively engaging individuals in financial conversations and develops financial plans.
- Experience with delivery of financial workshops or presentations to small and large groups.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent. One year of college level course work with an emphasis on business technology, accounting or relevant office occupations curriculum (one year of relevant experience may substitute for the college level course work).

Two years of experience in general office support is required
One year of experience in a student service environment with considerable public contact is required.

Position Grade


Starting Salary Expectations

The first two steps of the range are: $38,336 to $39,486 per year. Higher salary placement may be available based on qualifications, experience and internal equity.

Position Grade Salary Range

$38336 to $61518 Annual Salary



PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 6.67 hours of vacation leave per month (additional vacation hours with years of service)
- 8 hours of sick leave per month
- 24 hours of additional personal leave days per year - 11 Paid holidays

For a complete list of PCC benefits, please visit http://www.pcc.edu/hr.benefits

View a complete list of PCC benefits.

Working Conditions and Physical Requirements

Learned physical skill required to perform keyboarding and/or ten-key functions. Minimal physical exertion required. Most job time spent sitting with occasional walking.

Background Check Required


Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214

  • Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

*Please mention academicjobs.net to employers when applying for this job*
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