Job Description

Public Engagement Manager

 

Seattle Theatre Group (STG) is a nonprofit organization established in 1990 to create enriching arts experiences, engage diverse communities, and preserve historic theaters. We promote diverse arts participation by removing barriers. Our performances include Broadway shows, concerts, comedians, dance performances, and speaking events. Our Education and Community Engagement (ECE) Programs offer small classes, workshops, and summer camps for community members.

The newly created Public Engagement Manager position will oversee STG’s efforts to increase patron diversity and build underrepresented audiences. The successful candidate is a Marketing and Communication team member connecting, broadening, and deepening relationships with all communities and audiences. Reporting to the Chief Marketing and Communications Officer (CMCO), this position works closely with other departments, including Education & Community Engagement (ECE) and Diversity, Equity, Inclusion, and Access (DEIA). The ideal candidate will have excellent communication skills and the ability to create, organize and develop pop-up community events and conduct, measure, and analyze data. This role requires committing to acknowledging and respecting the lived experiences of diverse communities and working collaboratively to support and advance their engagement with STG's mission. This position is earns $27.00 – $40.50/hour, midpoint at $33.75/hour (Pay grade 26), plus Medical, Dental, Vision, LTD, STD, and Life insurance benefits as well as paid holidays, vacation and sick leave.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain new community partnerships and strengthen existing ones with STG by collaborating with ECE.
• Develop new initiatives, strategies, and collaborations to engage the Gen Z demographic.
• Develop and effectively use traditional or non-traditional metrics to measure and analyze public engagement programs.
• Develop authentic relationships with diverse communities by deeply engaging, actively listening, holding open dialogues, and building trust to understand their needs and become a trusted member.
• Research, analyze, and evaluate data associated with diversifying.
• Create marketing goals, strategies, and methods to achieve diversification goals.
• Develop and execute successful communication tactics with CMCO and Marketing and Communications team to eliminate obstacles to attending STG shows.
• Collaborate closely with the DEIA Director and STG's Community Advisory Group, attending all meetings and serving as a liaison between external communities.

QUALIFICATIONS

• 4+ years of professional experience in community outreach, social work, non-profit arts organization, and communications preferred.
• Conversational Spanish skills preferred.
• Attention to detail and follow-through is a must.
• Must have a proven track record of effectively interacting with the public.
• Excellent organizational, verbal, and interpersonal communication skills with the ability to listen, engage, and persuade internal and external stakeholders at all levels from diverse backgrounds.
• Able to focus, prioritize, and multi-task in an ever-changing environment.
• Must handle pressure situations tactfully and diplomatically, accomplishing objectives with a collaborative work style.
• Demonstrated ability to work independently and as a team member.
• Must have a proven track record for relationship building and effective communication strategies.
• Must show a dedication to social justice, gender equality, disability rights, and LGBTQIA+ rights.
• Weekend, holiday, evening, and on-call work related to events and emergencies is also required.
• Other duties as assigned.

 

 

 

 

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS 

• Work in an office environment as well as a hybrid work schedule.
• Must be able to lift 15-pound boxes.

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