Description: Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

 

Work Days: Monday - FridayWorks Hours : 8:30 a.m. - 5 p.m.Location: 202 W French Pl, San Antonio, TX 78212

 

Summary:

Under the general direction of the Refugee Resettlement Services (RRS) Associate Senior Director of Specialized Programs, the Director of Professional Development is responsible for assessing employee training needs across all program areas of Refugee Resettlement Services and procuring or developing training consistent with the topics addressing training needs. The Director of Professional Development will help to ensure compliance within the RRS Department to meet agency and funding source requirements as well as to ensure staff are apprised of and understand policy and policy changes. The Director of Professional Development will assist with employee onboarding training and streamline the onboarding training process as well as maintain employee training records. The Director of Professional Development will be responsible for conducting employee training, maintaining training records, coordinating files, and data entry into databases to ensure employees are receiving required training in addition to employee development. The Director of Professional Development will be apprised of common areas of professional education consistent with Refugee Resettlement Services, ORR requirements and procedures, Trauma Informed Care, human trafficking, cultural competence, and other areas of need as determined by the RRS leadership team. This position will also be responsible for fiscal oversight and integrity of program training budgets. The Director of Professional Development will also be responsible for providing professional development training in the areas of supervision best practices, leadership, team building, and vicarious trauma. This position will also assess employee training needs on an ongoing basis and create or secure training opportunities to meet RRS program needs as they arise.

 

Position Responsibilities:

• • Supports and maintains a system for record keeping, both physical files and database. (Ex: employee training, new hire orientation, etc.)
  • Confers with Supervisor regarding policies, procedures, training needs, programs and laws.
  • Conducts employee training (including new hire orientation and on-going employee development) using the curriculum provided or develop such training.
  • Manages and conducts other required trainings (including CPR/First Aid & SAMA).
  • Maintains compliance with federal and state regulations based on grant requirements and stays apprised of any changes to ensure staff understanding and compliance.
  • Supports trainings, orientations, team building, and other events required by stakeholders and agency policies.
• Conducts regular file audits (both individual and group).
• Maintain documentation - including making copies of handouts, creating & printing certificates, sorting documentation, creating sign in sheets, filing documents, etc.
• Prepare and maintain classroom – including setting up/breaking down tables & chairs and straightening/cleaning the room after classes.
• Other duties as required and approved by the Associate Senior Director of Specialized Programs

Competency

Developing Others

Communication

Results Oriented

Motivational

Solution Oriented

Requirements:

 

Minimum Qualifications:

• Education
  • Bachelor’s degree in social services, education or related field, preferred.
• Experience
  • Minimum of 3 years’ experience conducting training.
  • 2 years of experience in creating training curriculum and/or presentations.
  • 1-year experience working in Relias, preferred.
• License and Credentials
  • Reliable transportation
  • Valid driver license, with clean driving record
  • Valid vehicle insurance
  • SAMA & CPR/First Aid Facilitator Certifications strongly preferred

Minimum Knowledge and Skills:

• Have excellent organizational skills
• Be detail oriented & self-motivated
• Have dynamic presentation skills
• Work well both independently and on a team
• Have strong customer service skills
• Have excellent interpersonal skills
• Have excellent written and verbal skills
• Be able to interact in a professional manner with all staff
• Proficient with computers & all electronic equipment (ex: Microsoft Office, Relias, flash drives, printers, laptops, projectors, etc.)
• Have ability to problem solve / handle conflict resolution.
• Demonstrate consistency and reliability (good attendance, punctual, flexibility, positive attitude)
• Be familiar with training topics such as: Trauma, Grief & Loss, Boundaries, Ethics, Child Development, HIPAA and OSHA.

 

Travel Requirements:

Travel requirements for the position includes 95% local and 5% overnight

 

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted