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Performance Consultant
Job Description
Posting Number
PG193351SPInternal Recruitment
NoWorking Title
Performance ConsultantAnticipated Hiring Range
$60,000 - $65,500Work Schedule
Monday - Friday; 8:00 am - 5:00 pmJob Location
Raleigh, NCDepartment
Campus EnterprisesAbout the Department
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions, including tuition reimbursement at any university in the UNC system, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Essential Job Duties
The Performance Consultant is an essential member of the Campus Enterprises’ Human Resources team by providing solid guidance to supervisors and employees on performance and/or conduct matters and works to build a successful employee retention program and a positive workplace culture that all employees desire to be a part of.
The position administers the day-to-day operations of the performance management and employee relations processes, coordinates the employee recognition and appreciation program, co-leads the employee engagement interview program, and helps coordinate the training programs for the division.
The position administers the day-to-day operations of the performance management and employee relations processes, coordinates the employee recognition and appreciation program, co-leads the employee engagement interview program, and helps coordinate the training programs for the division.
The Performance Consultant will partner with the HR Manager and division leadership to make recommendations across cross-functional HR areas that align with the goals of the division and the needs of the department while following HR best practices. This position will work closely with members of the University Human Resources team and other business partners, and serve as a liaison to ensure policies and procedures are being followed. The Performance Consultant will offer recommendations to Campus Enterprise HR Manager regarding necessary training, new or revised procedures, and/or initiatives to future accentuate a positive work environment.
Other Responsibilities
- Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace, and congeniality among co-workers;
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture;
- May serve on division or university committees, including search committees;
- Assist with various HR-related projects/assignments/tasks.
- Perform other duties as assigned to ensure Human Resources business needs are met.
Minimum Experience/Education
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience.
All degrees must be from appropriately accredited institutions.
All degrees must be from appropriately accredited institutions.
Other Required Qualifications
- Knowledge of federal and state employment laws and best human resources practices and methods;
- Excellent interpersonal skills and the ability to work professionally, courteously, and effectively with a wide range of stakeholders, including students, staff, leadership, and campus partners;
- Demonstrated ability to build professional relationships and be a member of a productive team;
- Excellent communication and customer service skills;
- Superior organizational skills, with the ability to prioritize and manage multiple projects/tasks simultaneously along with exceptional judgment and discretion;
- Problem-solving skills;
- Ability to translate metrics, research, and trends into strategy;
- HRIS and/or performance management or training systems experience;
- Must be proficient in Microsoft Office or Google platform software;
- Experience using Google mail.
Preferred Qualifications
- SHRM, HRCI, or related HR Certification(s);
- Experience in human resources, with experience in performance management and employee relations, employee recognition and appreciation programs, and employee retention initiatives;
- Experience working within the University of North Carolina system or higher education.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
06/05/2023Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
06/09/2023Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”
Special Instructions
Please attach a resume, cover letter, and contact information for three (3) professional references.
Position Number
00106140Position Type
SHRAPosition Classification Band Title
Human Resources ConsultantPosition Classification Band Level
JourneyPosition Classification Salary Range
$39,622 - $94,506Salary Grade Equivalency
GN13Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoTime-Limited Appointment Length (if applicable)
N/AIs this position partially or fully funded on ARRA stimulus monies?
NoDepartment Id
470101 - Campus EnterprisesAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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