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Technical Operations Technician
Grand Rapids Community College in Grand Rapids, Michigan
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Date Posted 03/28/2019
Admin-Facilities Management
Employment Type Fulltime
Application Deadline Open until filled

SUMMARY The Technical Operations Technician provides maintenance and preventive maintenance support for the School of Workforce Development (SWD) Industrial and Occupational lab equipment. This includes equipment both electronic and manual ranging from Automotive Lifts, Plastic Injection Machines, Machine Tools, to Nursing hospital beds. Skills for installing new equipment, trouble shooting and repairing electrical, electronic and mechanical equipment (malfunctions) will be necessary. The position will provide support and access to outside repair specialists, as well as serve as the first level of communication with faculty and staff. Updating faculty and supervisors on the status and outcomes of current issues and document any requests or concerns.

ESSENTIAL JOB FUNCTIONS - Plan, layout and organize work with minimum supervision. - Provide excellent customer service and communication with faculty and staff on the status of projects, equipment installations and repairs. - Provide mechanical and electronic support to maintain and repair School of Workforce Development (SWD) equipment including coordinating maintenance activities with faculty, staff, and outside vendors to minimize equipment downtimes and class interruptions. - Provide physical and mechanical support for equipment installations and relocations in SWD labs. - Coordinate work done by internal support departments such as Facilities, IT, and external vendors to complete repairs and installations of SWD Lab equipment. - Facilitate preventive maintenance program for SWD lab equipment. - Maintain inventories of SWD equipment, PM lubrication schedules, and repair parts. - Order parts/supplies as required. - Regular attendance during normally scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. - Other duties as assigned by supervisor.

JOB SPECIFICATIONS: Education - Associate’s degree in Machine tool, Electronics, Industrial Machine Maintenance preferred or equivalent education and work experience. - National Career Readiness Certificate preferred, but not required. Experience - Minimum of 5 Years of experience working in an Industrial or Commercial maintenance field. - Working knowledge of hand tools, power tools, and electronic test equipment. - Ability to read and interpret Blueprints, schematics, drawings, troubleshooting guides, repair manuals. - Excellent interpersonal skills and ability to work with a variety of individuals. - Computer skills: proficient in the use of Business application programs (Windows, Word, Excel, Access and Google Apps.). Mental Demands - Good verbal and written communication skills. - Ability to manage multiple projects and work independently. - Must be flexible to changing priorities, working in a fast paced environment and quick deadlines. - Ability to work effectively with diverse groups and individuals in a team environment. - Ability to maintain a positive working relationship with coworkers and outside contacts. Physical Demands - Must be able to lift 50 pounds. - Must be able to lift, carry, push or pull a variety of tools, equipment and materials. - May be required to work in the vicinity of labs containing bio hazardous substances. - Ability to work from ladders. - Ability to be licensed and operate a forklift. Working Conditions - Work alone the majority of the time or as part of a team. - Required to work on the main campus and offsite locations. - Work in Industrial and Occupational Service labs with diverse and sometimes hazardous equipment. - Valid Michigan driver’s license; must be able to travel locally between GRCC facilities and to pick up repair parts and supplies.

METHOD OF APPLICATION Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs submit a cover letter and resume in one document. This posting will remain open until filled. Review of applications will begin on April 8, 2019. Individuals with diverse backgrounds are encouraged to apply.

Grand Rapids Community College is an equal opportunity employer. Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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