Job Description

Digital Communications Strategist

Marketing and Communications, Lincoln Center

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

• Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents
• A generous immediate employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
• University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Associate Director of Online Communications, the Digital Communications Strategist is responsible for website management, technical support, and web analytics. They must have strong interpersonal skills, work well with others, and communicate professionally with colleagues and the University community.

Essential Functions

• Works closely with Associate Director of Online Communications to develop new training material for university web editors.
• Attends and assists with CMS training with Associate Director of Online Communications on a monthly basis.
• Provides client support during and after training sessions to assist with web inquiries and to provide mini training sessions.
• Provides support and training to faculty, staff, and students as needed for SiteImprove (web-governance tool), Jadu, and Terminalfour (CMS).
• Serves as a project manager and takes initiative throughout the full lifecycle of projects.
• Reviews web analytics and provides metric reports to clients so they are aware of website performance.
• Liaises with the Creative Services team to select images for the web; crop and resize images in Photoshop as needed.
• Corresponds and collaborates with faculty, staff, and students regarding web updates via phone, email, in-person, and screen share.
• Actively participates in team and client meetings and remains informed on the status and progress of web projects.
• Oversees training and assignments for student workers.
• Informs clients on the best web practices and accessibility guidelines to ensure ADA compliance.

Required Qualifications

• B.A. or B.S. in Communications, Computer Science, or related field.
• Minimum of 2 years of experience in digital communications including website management, HTML, technical support, web analytics, and Photoshop.
• Experience with HTML, WordPress and other Content Management Systems (CMS), Photoshop, Analytics, and Adobe Creative Suite.
• Understanding of modern design trends and approaches as a way to problem solve in regards to layout.
• Familiarity with web communications best practices.
• Familiarity with ADA compliance.
• Excellent time management, customer service and support, organizational, communication, and teamwork skills in order to assist colleagues and the University community.
• Capacity to handle multiple responsibilities and prioritize projects to stay on top of workflow and strict deadlines.
• Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Minimum Starting Salary: $63,500

Maximum Starting Salary: $75,000

Note: Salary is commensurate with qualifications, experience, and skills.

FLSA CATEGORY: Exempt

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/4967

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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