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Resource Navigator
Job Description
Resource Navigator
Full Job Description
Why work with YWCA Seattle \u007C King \u007C Snohomish?
YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!
What You'll Do
Summary :
It is the role of the Resource Navigator to assist and triage families and individuals who are currently experiencing homelessness in the South Snohomish County area. The Navigator conducts coordinated entry, vulnerability, and self-sufficiency assessments and helps clients develop action plans and aids in barrier removal to work toward housing stability. Coordinates referrals to service providers to help meet the identified needs, The Navigator tracks outcomes, assessments and upkeeps case notes in the Homeless Management Information System (HMIS).
Your Impact: you’ll assist your clients and work closely with our community organizations and team members to make appropriate referrals and to coordinate services using a wrap-around, team approach to help clients achieve self-sufficiency goals.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.
Responsibilities
- Maintains up-to-date, accurate client files and case notes
- Enters data in the Homeless Management Information System (HMIS) and other relevant data systems
- Ensures that all phone calls, emails and referrals are responded to in a timely manner
- Completes the Coordinated Entry process and assessment with all individuals and families to fully enroll them into the Coordinated Entry process for housing.
- Meets in person to conduct comprehensive assessments with clients.
- Maintains strict confidentiality of information in conformance with related policies and procedures
- Provides clients with detailed information about data sharing and obtains informed consent for the sharing of data, making alternate arrangements for those that opt out of data sharing
- Utilizes motivational interviewing and theories of S.M.A.R.T goal creation to help clients develop a strengths-based plan of action to achieve housing. Create ways to track client activities and services provided for reporting purposes
Requirements
- Bachelor’s degree in education, psychology, social services, or equivalent educational background required plus at least 6 months or more relatable employment or volunteer time.
- Or
- A combination of relevant education and experience will be considered
- Demonstrated program management and organizational skills required
- Effective human services skills such as coaching, mentoring, client motivation and tracking of such services required
- Familiarity of human services in the Snohomish County community, HMIS and Coordinated Entry System in Snohomish County
- Demonstrated sensitivity to the needs of those experiencing or at risk of homelessness
Hours, Rate, and Benefits
- Hourly Rate/Salary: $23.00
- Hours: 40 hours per week
- Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
- At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
- After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
- All positions at YWCA Seattle \u007C King \u007C Snohomish are exposed to participants who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
- Continuously physically moves around in performing duties in the office and in traveling to various YWCA worksites.
- Frequently reaches and grasps in using telephones, computers, copy machines and other office equipment and supplies.
- Must be willing and able to Lift up to 20-40 pounds frequently.
- Frequently maneuvers around and/or under desks in sometimes tight and dirty locations.
*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%
Hourly Rate $ 2 3.00
Hours per week: 40
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
YWCA encourages applicants with a variety of experiences to apply!
We recognize people gain knowledge, skills, and abilities through various experiences. For this reason, professional, academic, lived and volunteer/community-based experiences will all be considered in the application review process.
Vaccination Requirement
All new hires must be vaccinated in accordance with CDC guidelines before their first day of employment.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.
Equal Opportunity Employment
YWCA Seattle \u007C King \u007C Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.
For more information
Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.
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