Job Description

Definition: The Case Management Specialist is responsible for the provision of primary refugee resettlement case management services and refugee medical screening for all eligible clients in the Bangor/Brewer area. They will additionally be the liaison between the State Refugee Health Coordinator and the refugee program.

The position provides case management to newly arrived refugees including locating housing, connecting to local social services, enrollment in adult education and public schools and support with ensuring food, clothing, and household goods.

This position receives all overseas medical records for primary refugee arrivals and coordinates any immediate medical resources required for new refugee clients. The Case Management Specialist is the main point of contact for all contracted clinic and hospital facilities in Greater Bangor, which may include answering questions regarding the medical screening process and providing client information as needed. They will assist with health-related projects as needed - including partnering with local universities, working with Ethnic Based Community Organizations, and developing preventative health workshops for refugee clients. This position involves serving clients within 100 miles of the Brewer, ME area.

Qualifications:

• A Bachelor’s degree in a health or social service-related field or equivalent experience. Education and experience in all countries considered.
• Management experience is preferred.
• Three (3) years of work experience in a social services or health related services is preferred.
• Multilingual skills (Arabic, Kinyarwanda, French, Swahili, Somali) and experience working in multicultural settings is desirable.
• Knowledge of health care systems and local community health resources is also preferred.
• Experience in training or education desirable.
• Must have a valid driver’s license.

Benefits Include:

• Six (6) weeks of Earned Time (first year!) plus an additional six (6) agency holidays
• A choice of three (3) comprehensive medical plans
• Dental & Vision Insurance options
• Short- and long-term disability, life insurance (employer paid!)
• Accident & Critical Illness insurance with a Be-Well Benefit (optional)
• Bereavement Time off
• Employee Assistance Plan
• 401k agency contribution after 1 year employment
• Wellness reimbursement - Up to $100 per year on health and wellness purchases!
• ADP LifeMart Employee Discount program

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