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Sr. Employee Relations Consultant

Job Description

Posting Number

PG193146SP

Internal Recruitment

No

Working Title

Sr. Employee Relations Consultant

Anticipated Hiring Range

$72,000 - $85,000

Work Schedule

Monday-Friday, 8:00am - 5:00pm with additional days & hours as needed

Job Location

Raleigh, NC

Department

UHR - Employee Relations (ER)

About the Department

The Department of Employee Relations, a unit within the division of University Human Resources (UHR) at NC State University, administers programs for and provides employee relations leadership and confidential consultation to a broad range of university administrators, managers, faculty, and staff in support of a positive and productive work environment. Employee Relations is dedicated to providing high quality and responsive workplace solutions to address issues related to individual employment, organizational effectiveness and the university work environment. Employee Relations partners to design workplace solutions.

Employee Relations collaborates closely with campus units and partners on a variety of faculty and staff relations issues. Employee Relations Partners include but are not limited to: General Counsel, Faculty and Staff Ombuds Office, the Office of Institutional Equity and Diversity, Risk Management, and Environmental Health and Public Safety (including Police), as well as governance committees such as the faculty and staff senates.

Programs and services provided by the Employee Relations Office include but are not limited to: managing the University’s Employee Assistance Program available to all university employees and their families; administering the Dispute Resolution and Staff Grievance Procedure; administering relevant human resources policy development; administering the performance management process for SHRA and EHRA employees; coordinating the Unemployment Insurance reporting and appeal program; managing the mediation program; and managing the Exit Interview program, and assisting with the university and System Office Employee Engagement initiatives.

Essential Job Duties

The Consultant provides advanced level strategic consultation to staff, faculty, house officers, post doctoral scholars, and administrators to support an engaged work environment and resolve workplace problems before they escalate to formal grievances, external complaints, or legal action. The Consultant mitigates institutional risk of non-compliance with employment law and provides training to campus units and partners as appropriate. The Consultant advises managers and hiring units on performance concerns and defensible corrective and disciplinary actions or sanctions to help ensure compliance with federal, state, university, Office of State Human Resources (OSHR), and campus employment laws, policies, and regulations. The Consultant will have programmatic responsibilities that may include performance management, grievance, appeal and/or mediation programs, corrective action, training on employee relations (ER) issue identification and just-in-time remediation, and/or others as appropriate.

The Sr. Consultant position is a shared role between the College of Veterinary Medicine and the Office of University Human Resources.

University Human Resources Duties and Responsibilities
This position is a direct report of the Director of Employee Relations in University Human Resources and is embedded within the College of Veterinary Medicine (CVM). This position will address employee issues and concerns, and consult with supervisors and managers to resolve workplace concerns university-wide. This position will lead climate studies and/or investigations university-wide as needed. The Consultant may serve on university-wide committees and will serve on multiple UHR project teams. The person in this position is also responsible for the documentation of case notes, monitoring and tracking of ER case information, and data entry into the appropriate systems. This position will generate requested reports and metrics for the UHR-ER Team and for senior leadership. This position will also conduct and/or design ER-related training for the university and will partner with Equal Opportunity Office in OIED, the Threat Assessment team, and Student Conduct on crossover cases as needed.

College Duties and Responsibilities
There is a dotted line reporting relationship from this position to the Asst. Dean for HR in the college. In that capacity, the position assists the Asst. Dean of HR with developing, implementing, and maintaining culture initiatives and programs that promote a positive and wellbeing focused organizational culture for the College of Veterinary Medicine that includes 24/7 animal care units such as the teaching hospital, TAU, Reedy Creek and LAR. The position at the direction of the Assistant Dean, CVM HR will lead/co-lead climate checks and other broad/large scale inquiries in response to identified team, individual, manager, culture issues/opportunities for improvement. This often includes working with leaders, managers, and teams across the college.

  • This position manages sensitive and complex ER (faculty, staff, post doc, temporary, etc) cases and provides consultation to the college community in partnership with the college Assistant Dean of HR and HR Business Partners who are often the first point of contact, and the UHR Director of Employee Relations.
  • This position will provide direct on-site support to CVM for employee relations cases and issues. The incumbent in this position will triage high level issues with the Asst. Dean for HR and with the Employee Relations Director.
  • This position will use independent judgment to address common and complex issues.
  • The person in this position will engage both CVM and UHR initiatives, activities and development initiatives as directed.

The Consultant assists with a portion of engagement work within the college and developing and managing programs to promote a positive organizational culture.

  • The Consultant assists the Assistant Dean in conducting large scale studies for work groups, which may entail thorough review and analysis of positions and organizational structure and working closely with leaders to assess needs, perform and/or guide in job analysis process, create, and update positions (including HR system entry) according to the unit and college needs.
  • The Consultant manages the college exit interview process, which is focused on college community and culture and will include preparing summary reports and participating in developing strategies for improvement.
  • This position is responsible for assisting the Assistant Dean in proactively assessing the environment or responding directly to employee or supervisor requests to find effective options to advise employees, college administration, managers, and supervisors in problem resolution.
  • This position has a key role in identifying and assessing organizational issues, leveraging campus support to deliver the most effective solutions to drive necessary cultural change, and develop organizational improvements.
  • This position serves as a back up to the Asst. Dean for HR and may also serve on college committees or project teams as needed.

Other Responsibilities

Other duties as assigned

Minimum Experience/Education

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience.
 
All degrees must be from appropriately accredited institutions.

Other Required Qualifications

  • Demonstrated ability to effectively interpret and communicate federal, state, and institutional regulations, policies, and procedures to a constituency at all levels of the University.
  • Thorough understanding of, and demonstrated ability to effectively communicate, legal implications of actions taken and the impact of those actions on the University’s interests.
  • Demonstrated expertise in employee relations and a proven track record of successful results.
  • Exceptionally strong leadership and engagement skills, as well as a highly collaborative leadership style.
  • Ability to provide appropriate and effective advice and coaching to employees and managers as needed.
  • Strong interpersonal, critical thinking, and organizational skills, given the varied programmatic responsibilities included in the position.
  • Considerable diplomacy and ability to maintain confidentiality.
  • Highly proficient written and verbal communication skills.
  • Demonstrable excellent judgment in effectively assessing and resolving complex and sensitive workplace situations and in advising senior leadership.
  • Strong conflict resolution, mediation and facilitation skills.
  • Ability to work independently and as part of a team.
  • Ability to effectively develop and lead projects, programs and/or teams.
  • Ability to develop, implement, and conduct training and educational programs.

Preferred Qualifications

  • Master’s degree from an accredited institution.
  • At least 5 years of relevant employee relations experience preferably in higher education and/or in a hospital setting.
  • Previous experience in a HR Generalist role.

Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Job Open Date

03/21/2023

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

03/28/2023

Special Instructions

In addition to your application please submit a resume, cover letter, and contact information for at least 3 professional references.

Position Number

00110002

Position Type

SHRA

Position Classification Band Title

Human Resources Consultant

Position Classification Band Level

Advanced

Position Classification Salary Range

$39,622 - $94,506

Salary Grade Equivalency

GN15

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Time Limited Position

No

Is this position partially or fully funded on ARRA stimulus monies?

No

Department Id

480701 - HR Employee Relations

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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