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Director of Partnership Success
Job Description
Director of Partnership Success
Full Job Description
Who We Are
Project Kitty Hawk is a nonprofit ed-tech startup focused on providing technology and online learning services to UNC System institutions to meet the online education needs of adult learners. Founded in 2022, we are funded by a $97 million grant from the North Carolina General Assembly. We are dedicated to fostering a collaborative environment, committed to providing the highest level of service to North Carolina.
The Role
The Director of Partnership Success is an experienced relationship manager. You will strategically care for a portfolio of partnerships with North Carolina universities to deliver exceptional results, as well as high-quality partnership experiences and health. You will build new partnerships, and nurture existing relationships.
Our ideal candidate is excited to establish long-lasting and mutually beneficial relationships that help Project Kitty Hawk, and its university partners extend the benefits of public higher education to all North Carolinians . Detailed process management and sharp communication skills are essential. You must be self-motivated, team oriented, and able to pivot in a fast-paced environment.
Responsibilities Include:
- Develop trusting relationships and engage with stakeholders to identify opportunities; ensure successful delivery of appropriately customized solutions; and support the health of the partnership.
- Participate in new partnership and program onboarding by working with an implementation team composed of project Kitty Hawk and university stakeholders.
- Measure, evaluate, and report on the progress of initiatives, as well as the health of the partnership.
- Take ownership of challenges and opportunities by recommending strategy changes and solutions.
- Create business reports and reviews to clearly communicate progress, forecasts, and improvement opportunities.
- Design and streamline processes and procedures to enable the scalability of Project Kitty Hawk’s partnership approach and capabilities.
What You Bring
- 5-8 years of experience in management of higher education partnerships in the ed tech/ learning technology field
- A natural relationship builder with integrity, reliability, and maturity.
- You care about Project Kitty Hawk’s mission and are committed to helping us create new opportunities for learners across North Carolina.
- You are driven to care for the partnership and its stakeholders, ensuring their needs are met and finding opportunities to make each partnership successful.
- You approach data with curiosity and willingness to explore why results for each partnership are what they are.
- You have a knack for navigating change and a willingness to think creatively to solve a problem.
- You effectively manage ambiguity and are comfortable making decisions without having all the facts.
- You intuitively know (or know how to discover) what the partnership’s stakeholders care about and how to support their goals, strategic plans, values, and mission.
- You work constructively in a team.
- You can communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-Level.
- Bachelor’s Degree
What We Offer
Project Kitty Hawk offers a comprehensive benefits package that includes full medical/dental/vision coverage, a 401K with match, and a generous time-off policy with paid volunteer time. In addition, we are committed to providing competitive salaries with the potential for performance bonus and remote working flexibility.
This position is based in North Carolina. Relocation expenses have not been budgeted for this role.
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