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SAP Functional Business Analyst

Job Description

Definition

Analyzes and defines complex SAP business systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs.

Typical Duties

Analyzes and evaluates complex business functions and processes of the District related to assigned areas such as enterprise Accounting, Planning Budget and Formulation, Material’s Management, Project Systems, Human Resources/Payroll, Plant Maintenance, and SAP Government Risk and Compliance.

Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.

Defines and documents SAP business systems processes and transactions in support of business processes defined by functional unit process owners.

Performs complex functional configuration tasks for assigned SAP business systems modules to develop prototype solutions to business requirements and to implement fixes, changes, and enhancements.

Performs complex unit and integration testing for assigned modules from development to production, troubleshoots configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors.

Interfaces with users to interpret and clarify complex functional configuration details and process change requirements involving assigned SAP business systems modules.

Acts as a liaison between departmental end-users and programming staff in the analysis, design, functional configuration, testing, and maintenance of assigned SAP business systems modules to ensure optimal system integration and performance.

Guides user testers from various business areas to complete high quality testing of assigned business system modules.

Tracks and documents changes in complex functional and business specifications and writes detailed procedures that can be easily understood by end-users.

Identifies opportunities for improving business processes in partnership with process owners and management through SAP business systems and associated information systems.

Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fits the needs of the users.

Provides technical assistance in training, mentoring, and coaching professional and technical staff on matters related to assigned area.

Trains users and supports training in the usage of SAP business systems functionality.

Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users.

May assist in updating and maintaining complex business logic for SAP payroll and time management schemas.

Performs related duties as assigned.

Distinguishing Characteristics

An SAP Functional Business Analyst analyzes and defines complex SAP business systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Assigned systems modules may include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). Incumbents in this classification use SAP functional and applications knowledge to analyze and translate departmental requirements into deployed functionality in the District’s SAP business systems. Incumbents in this class are not required to perform programming duties.

A Senior SAP Functional Business Analyst analyzes and defines complex SAP business systems functions, business processes, and user needs and performs the most difficult and innovative functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Assigned systems modules may include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). An incumbent in this classification applies advanced knowledge and tools in the functional configuration of the assigned SAP business systems modules. Incumbents in this class are not required to perform programming duties.

An Assistant ERP Functional Business Analyst applies a basic knowledge of ERP systems functionality and applications when participating in the analysis and translation of departmental business processes and user needs into deployed functionality in the assigned ERP systems areas. ERP systems areas encompass academic scheduling, course development and management, academic advising, coursework evaluation, student financial aid, student registration, admissions, grade reporting, human resources, payroll, and finance. Assignments are selected to enhance the employee’s skills and professional development in preparation for promotion to higher-level analyst positions.

Supervision

General supervision is received from an SAP Team Leader or an SAP/ERP Manager. Functional supervision may be exercised over lower-level analysts.

Class Qualifications

Knowledge of:

Principles of SAP business systems such as Human Resources, Financial, Material Management, Planning Budget and Formulation, Government Risk and Compliance, Plant Maintenance, and SAP Portal (ESS and MSS)

Principles of the SAP Payroll and Time Management Schemas

Principles of SAP project systems

Fundamentals of systems analysis, functional configuration, and testing

Methods of developing operational process specifications

Characteristics and capabilities of state-of-the art technology in business systems information processing

Principles and practices of business systems reporting

Industry and professional standards for key business systems, procedures, and methods pertinent to assigned area

Federal, State, and local laws, ordinances, codes, and regulations related to assigned business systems information processing

SAP ASAP methodology

Principles of program documentation

Principles of report, screen, and form design

Principles of organization and management

Principles of work simplification and modification

Principles of training

Ability to:

Analyze and develop improvements to existing manual and computerized operational procedures involving business systems information processing

Develop and document operational and technical processes, functions, and procedures involving assigned SAP business systems modules and develop appropriate solutions

Perform complex functional configuration, modification, and testing tasks involving assigned business systems modules

Analyze complex operational problems involving assigned SAP business systems modules and develop appropriate solutions

Express complex concepts clearly and concisely both orally and in writing

Prepare clear and concise reports, documentation, instructions, and training materials

Interpret and apply applicable rules, laws, and procedures to assigned business systems operations

Work effectively and independently on assigned projects

Work effectively and cooperatively with administrators, functional and technical team members, and users

Provide technical assistance to users

Train system users effectively

Consistently use and promote professional standards and practices related to assignments

Maintain a focus on details, quality, and precision in the performance of duties

Actively contribute to a culture of constructive collaboration and innovation with colleagues

Build rapport with clients and maintain a professional demeanor while handling complex user issues

Maintain high levels of customer service and satisfaction

Maintain confidentiality of work-related information and materials

Meet project schedules and deadlines

Stay abreast of current trends and technical advancements in the area(s) of assigned business systems modules

Present and lead discussions on SAP business systems functionality as it relates to current operational needs

Learn the characteristics of new systems and update skills to adapt to changing technology

Entrance Qualifications

Education and Experience:

A bachelor’s degree from a recognized college or university, preferably with a major in finance, accounting, business administration, public administration, human resources management, computer information systems, management information systems, or a related field AND three years of recent full-time paid professional-level experience in the functional configuration, modification, or maintenance of an SAP business system.

A current Certification of Capability in Business Analysis (CCBA) from International Institute of Business Analysis (IIBA) is desirable.

Special:

A valid Class “C” California driver's license is required.

Travel to locations throughout the District is required.

Reasonable Accommodations

Reasonable Accommodation

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class. In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

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