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Host - Rohr's, Morris Inn (Full Time)
Job Description
A Message from the University
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Job Title
Host - Rohr's, Morris Inn (Full Time)Job Description
The University of Notre Dame Enterprises and Events (UEE) division is currently hiring for the position of Host within The Morris Inn. The UEE division leads the University’s event management, hospitality, and customer service functions while supporting student life, academic endeavors, and research initiatives.
Why this position?
Morris Inn needs YOU to join our team as a host. Help us welcome, and greet our guests! In addition to greeting guests, your job as a host will include:
Why this position?
Morris Inn needs YOU to join our team as a host. Help us welcome, and greet our guests! In addition to greeting guests, your job as a host will include:
- Information gathering for the front and back of house team members and also for the guest seating guests to optimize the dining experience, pacing of the service team, and the optimal use of the dining room.
- Menu presentation and communicating with server to seated table
- Answering phones according to service standards – and ask A LOT OF questions!
- Documenting details in guests reservation’s account (OpenTable)
- Valet App Introduction to Guests when applicable in future
- Reservation Confirmation with Guests
- Update Guest Experience Profile
- Execute all guest interactions with a joy for serving others- all while demonstrating professionalism, job knowledge, grace, respect, and friendliness.
- Alert Server about all special notes in a reservation including allergies, special occasions, past experiences, etc.
- Send VIP emails to the hotel leaders for the following day
- Update Guest Experience Profile each visit and alert management of any issues
- Write Thank You cards for previous day reservations
UEE Commitments to a Diverse and Inclusive Culture
To treat every person with dignity and respect
To value our cultural differences
To harness the strength of our diversity
To commit ourselves to the mission of equality for all
To be diligent in our efforts to listen, learn, and grow with one another
This position is with University Enterprises and Events at the University of Notre Dame and is eligible for a $1,000 sign-on bonus (1/2 paid after 90 and 180 days of continuous employment). Candidates are only eligible if they are a new employee to the University – current Notre Dame employees who transfer are not eligible. Other rules and conditions apply.
To treat every person with dignity and respect
To value our cultural differences
To harness the strength of our diversity
To commit ourselves to the mission of equality for all
To be diligent in our efforts to listen, learn, and grow with one another
This position is with University Enterprises and Events at the University of Notre Dame and is eligible for a $1,000 sign-on bonus (1/2 paid after 90 and 180 days of continuous employment). Candidates are only eligible if they are a new employee to the University – current Notre Dame employees who transfer are not eligible. Other rules and conditions apply.
Minimum Qualifications
- High school diploma or GED
- Must be able to stand for long periods of time during the shift
- Must be able to stand for long periods of time during the shift
Preferred Qualifications
- Previous host/hostess experience
- Excellent phone skills and dictation
Department
Morris Inn (55015)Department Website
https://morrisinn.nd.edu/Family / Sub-Family
Auxiliary Svcs & Hotel / Food SvcsCareer Stream/Level
NIC 1 AssistantDepartment Hiring Pay Range
starting at $17.50/hrPay ID
Bi-WeeklyFLSA Status
S3 - FT Non-exempt HourlyJob Category
Service/MaintenanceJob Type
Full-timeSchedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
01/31/2023Job Posting Date (Public)
01/31/2023Job Closing Date
02/21/2023Posting Type
Open To All ApplicantsPosting Number
S23656Quick Link for Internal Postings
https://jobs.nd.edu/postings/29517*Please mention you saw this ad on AcademicJobs.*
