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Senior Vice Provost for Student Success

Institution: University of Missouri
Location: Kansas City, Missouri
Executive-Academic Vice President and Provost
Posted: 11/25/2019
Application Due: 00/00/0000
Type: Fulltime

The Senior Vice Provost for Student Success will provide leadership and vision in administering a comprehensive portfolio of strategic initiatives that promote an exceptional student experience (recruitment, enrollment, onboarding, and learning) and enhance the student life experience at UMKC. Successful candidates will be visionary influencers who can effectively contribute to the successful attainment of strategic priorities, and will work collaboratively with faculty and staff to meet UMKC’s goals for retention, persistence, and timely degree completion, aligned with our mission as a public urban research university.

The Senior Vice Provost for Student Success reports to the Provost and Executive Vice Chancellor with a dotted reporting line to the Chancellor. This inaugural position is an integral part of the Provost’s senior leadership team, and must work effectively across administrative and academic units of the university to accomplish our goals and objectives. More importantly, this is a transformational opportunity for a student success professional with a deep commitment to inclusive excellence and partnerships with the academic programs to join the leadership team of an ambitious and student-focused Provost.

The portfolio of the Senior Vice Provost for Student Success include: Enrollment Management (Student Recruitment, Admissions, Financial Aid, and Orientation), Undergraduate Academic Advising (consolidation of cross campus advising staff into central unit), Career Services, Academic Support (Supplemental Instruction, Writing Studio, and Tutoring), Summer Bridge, Financial Management/Education Center and Graduation Help Desk.

General responsibilities for this position include:

  • Achieving the University's student success goals as outlined in the UMKC Strategic Plan

  • Achieving the University’s student enrollment growth goals as outlined in the UMKC Strategic Plan

  • Incorporating diversity, inclusion and equity principles in student success efforts in order to implement UMKC’s mission and vision

  • Creating, revising, implementing, assessing, and reporting outcomes of student success initiatives and related programs

  • Leading the development of high quality programs and institution-wide initiatives to enhance student engagement on campus and to improve student persistence and completion

  • Developing a culture that is based on growth mindset, is data-informed, and committed to continuous improvement

  • Remaining current regarding research, national trends, and best practices associated with student retention, completion and engaged learning

  • Overseeing periodic assessments of students and constituent groups’ perceptions toward achieving student success

  • Using data to assess the delivery quality of quality programs and services and ensure efficient use of institutional resources

  • Collaborating with faculty and leaders across the university to interpret data in planning and decision-making in order to influence and improve the student experience and student success

  • Building and maintaining strong cross-campus relationships with faculty and staff in support of student success

  • Providing unit leadership in hiring, development and evaluation of all staff reporting to this position

  • Partnering across the university to create a culture of care for students and colleagues

  • Committing to UMKC’s stated campus values and institutional mission

  • Other duties as assigned

Specific immediate responsibilities of this position include:

  • Reorganize and establish a centralized, caseload-based academic advising model that effectively utilizes standardized, proactive and targeted outreach to undergraduate students, client-centered practices, performance-based annual evaluations, and career-ladder opportunities for academic advising staff

  • Create a virtual, one-stop Graduation Help Desk that works with leaders in academic units and academic advising to assist undergraduate students in resolving roadblocks to timely graduation, as well as to identify common institutional barriers impacting timely graduation

  • Build a Financial Management/Education Center to provide financial literacy education and counseling to students and offer community outreach programs to middle and high school students in the Kansas-City metro area, as well as develop, implement and monitor an early alert system for financial-risk to better predict, identify and successfully intervene with students in need of financial assistance early on in their academic career

  • Work with the Office of Planning, Analysis and Decision Support to analyze and report on student success initiatives, and to build real-time dashboards that track enrollment, retention, persistence, graduation rates, SCH completion, etc. on a daily basis

  • Implement and regularly convene a University Student Success Advisory Board that includes leaders in Academic Affairs, Student Success, Student Affairs, and Business Affairs, working in partnership to address policies, procedures, workflow processes, and student success efforts that better serve the needs of UMKC students

  • Address challenges with technology tools that support student recruitment, enrollment, persistence, completion and alumni learner engagement

  • Coordinate the offering of retention grants for juniors/seniors who are on track to graduate but experience financial barriers to degree completion

  • Enhance onboarding practices and expand Summer Bridge programming for first-year students

  • Scale-up, maintain and monitor a robust classroom-to-career experiential learning initiative, through partnerships with Career Services and the academic programs, which expands the use of e-portfolios to track experiential learning opportunities and marketable skills acquisition

  • Scale-up the use of predictive analytics tools (Civitas Illume, Civitas Impact, Civitas Clear Scholar) with a campaign of personalized nudges for key student demographic groups by identifying and/or reexamining success marker/critical courses that are pivotal to degree completion

  • Partner with senior leadership team to design and implement programs to address barrier or challenge courses for students, experiential learning, block scheduling and support for the First Semester Experience course

  • Partner with the Dean of Students in creating and maintaining Centers for First-Generation students, Transfer students and Veterans that provide specialized support programs to these important student groups

Minimum Qualifications


  • Earned Doctorate or terminal degree, with tenure line negotiable for qualified candidates

  • At least 5 years of demonstrated success in leading student success initiatives at the College/University level

  • Successful leadership and management experience in higher education

  • Understanding of higher education culture and practice

  • Successful College/University teaching experience

  • Excellent organizational skills

  • Excellent interpersonal, oral and written communication skills

  • Experience collaborating with diverse stakeholders

Preferred Qualifications


  • At least 10 years of demonstrated successful leadership at the College/University level

  • Demonstrated successful experience leading University student success initiatives with identified target metrics

  • Demonstrated successful experience using data to support work focused on improving student success for all student groups

Application Deadline


Applications should be submitted by June 30, 2019 for fullest consideration. Position will remain open until filled.

Application Instructions


To be considered, you must complete the application which contains two (2) sections: 1. Name and Contact Information 2. Combine all application materials (a letter of interest, curriculum vitae, a list of at least three references) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /,&, %, etc.).

If you need technical assistance, please call 1-855-524-0002.



Nominations and inquiries, which will be treated in confidence, are welcomed and should be sent to: umhrexecutivesearch@umsystem.edu.

References will not be contacted until advanced stages of screening, and candidates will receive prior notification.

Equal Employment Opportunity


Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.



Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

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