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Director of Multicultural Services

Institution: Carson-Newman University
Location: Jefferson City, Tennessee
Admin-Multicultural Affairs and Affirmative Action
Posted: 09/16/2020
Application Due: 00/00/0000
Type: Fulltime

Director of Multicultural Services

Carson-Newman University is a leading Christian Liberal Arts institution, recently ranked Best Undergraduate Teaching in the South by U.S. News & World Report and a recipient of the Presidential Award for Community Service. Carson-Newman emphasizes academic excellence through innovative teaching, advising, mentoring of students, and service learning. The campus is located at the foothills of the Smoky Mountains and is surrounded by beautiful lakes. More information is available from the university website, www.cn.edu.

Carson-Newman employs faculty and staff who are actively supportive of its aim as an institution with a Christian commitment.

Carson-Newman University invites applicants for a Director of Multicultural Services. The position is a 11-month position to begin September 1st of 2020. Reporting to the Vice-President of Student Services, the Director of Multicultural Services serves as a key member of the Division of Student Services. The Director of Multicultural Services will be responsible for planning and implementing all programs provided by the office. This will be an inaugural position and falls under the purview of the recently developed Office of Multicultural Affairs (OMS).

Candidates for the position must meet the following criteria:

Education: Minimum of a bachelor’s degree in a related field; Master’s Degree preferred.

Experience and Competencies:

  • Visionary leadership and management skills that will be necessary to plan, organize and implement programming related to diversity and equity issues in a scholarly setting.

  • Demonstrated experience related to contemporary issues of diversity, equity, and inclusion.

  • Ability to provide a comprehensive range of programs and services that promote diversity and inclusion.

  • Understanding of the value of the educational benefits of preparing students to be competent in a multicultural workforce, global economy, and world.

  • Ability to foster cross cultural dialogue and interaction.

  • Ability to encourage cultural awareness, mutual respect, and inclusivity.

  • Ability to implement initiatives that strengthens the recruitment of a diverse student, faculty, and staff populations.

  • Ability to communicate effectively both orally and in writing.

  • Experience with budget and personnel management.

  • Ability to collaborate across departments and with constituents within the Carson-Newman University community and the local community.

Essential and Related Functions:

Education and Training

  • Assist with diversity and inclusion trainings for members of our campus community.

  • Provide educational opportunities and consultations to help further understanding and achievement of multicultural competencies.

  • In partnership with campus colleagues, provide leadership for campus efforts that support the success and persistence of underrepresented students.

  • Advocate for the needs of underrepresented students among internal and external constituencies as appropriate.

Assessment and Planning

  • In Coordination with the Dean of Students or VP for Student Services, perform research and analysis on special and related projects.

  • Evaluate the developmental and support needs of students served by the office.

  • Plan, conduct, and assess programs and services aimed at addressing such needs.

  • Establish short- and long-term goals and objectives for the office that support the larger goals for the OMS and the University.


  • Responsible for the planning, design, marketing, execution and assessment of campus-wide programs, events, and cultural celebrations.

  • Work with administrators, faculty, and students across campus to identify and develop opportunities for conversations on diversity, equity, and inclusion.

Grant Writing and Scholarship Initiative

  • Research grant opportunities.

  • Apply for and administer secured grants.

  • Research scholarships opportunities for students with marginalized identities.

    • Develop a resource and referral guide for students with marginalized identities.

    • Provide such information to students with marginalized identities.

Supervision, Advising, And Collaborating

  • Help develop and lead the University’s Diversity & Equity committee.

  • Hire and Supervise Graduate Assistants or student Work-Study staff.

  • Oversee the formation and sustainability of student organizations focused on social identities and other multicultural topics.

  • Potential to advise various student organizations.


  • Between the Office of Multicultural Services and the University.

    • Maintain a strong presence on the campus community, specifically building close connections with Student Success, Residence Life, and Global Education.

  • Between the Office of Multicultural Services and the community.


  • Monitor and track national trends including climate studies, demographic data, and policy analyses, and seek benchmarks for success to support and assess diversity and inclusion efforts at Carson-Newman University.

  • Play a leadership role in managing the institution’s Bias Related Incidents response.

  • Serve on University-Wide committees.

  • Other duties as assigned.

Employee Expectations: The College expects all employees to conduct themselves in a manner that is appropriate for a Christian institution and to be worthy examples in moral conduct and behavior for the students at the College and fellow employees.

Only complete application packets will be considered. A complete application packet will include a letter of interest, three professional references, and current vitae. If you have any questions, please email staffrecruiting@cn.edu.

Apply Now: https://www.cn.edu/administration/human-resources/applicant-resources/staff-employment-application.

Human Resources, Attn: Staff Recruiting

Carson-Newman University

Jefferson City, TN 37760



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