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Director of Annual Giving and Alumni Relations

Institution: Massachusetts Eye and Ear Infirmary
Location: Boston, Massachusetts
Posted: 04/14/2014
Application Due: 00/00/0000
Type: Fulltime

Requisition Number 14-0147
Post Date 4/11/2014
Title Director of Annual Giving and Alumni Relations
Department Development
Shift Day
Hours Per Week 40
City Charlestown
State MA

Reporting to the CDO, the Annual Fund and Alumni Relations Director is a member of the management team that plans and executes the vision and strategy for Mass. Eye and Ear’s philanthropic program. Specifically, the Director will be responsible for the strategy and execution of the annual giving and alumni relations programs. The Director will recruit and provide meaningful engagement to a network of volunteers and alumni who serve in a variety of positions. The Annual Giving Officer and Alumni Outreach Officer report directly to the Director.


• In consultation with the CDO, develops, implements and provides leadership and direction to an aggressive annual giving program that includes grateful patient acquisitions, physician or disease-specific mailings, donor renewals and alumni giving. 

• Leads the planning, oversight, and marketing of comprehensive mail programs and new strategic initiatives designed to enhance the loyalty and dedication of Mass. Eye and Ear’s patients, friends and other identified constituencies. 

• In consultation with the CDO, prepares comprehensive fundraising goals for the Annual Fund: sets annual performance benchmarks and targets for annual fund goals, including upgrading and face-to-face solicitation targets, budgets and operational plans. 

• Identifies, cultivates and solicits Reynolds Society ($2,500+) and 1824 Circle ($12,500 unrestricted) gifts. Makes personal calls and face-to-face solicitations. Engages volunteers in the identification, cultivation and solicitation of annual gifts. 

• Actively manages a constantly evolving portfolio of 200-250 prospects and donors, with a focus on acquiring new 4-figure donors and in moving major gift and planned giving prospects up the pipeline to the Major Gift Team.

• Collaborates and consults with Major Gift Officers in the identification of major gift prospects in the annual fund while sustaining annual giving. 

• Working in collaboration with the Communication and Development Teams, in alignment with industry best practices, designs an effective multi-channel (electronic, on-line and print communication) cultivation and solicitation program as one aspect of the annual giving program. 

• Leads creation and execution of planned giving mailings to encourage patients, trustees and alumni to include Mass. Eye and Ear in their estate plans.

• Directs ongoing efforts to develop a solid understanding of Mass. Eye and Ear’s alumni community, their interests and appropriate annual giving approaches for campaign priorities, while advising with the Major Gift Officers on major gift prospects within the alumni constituency.

• Actively participates in the planning and execution of the campaign. 

• Oversees weekly, monthly and annual reports on annual fund activity. 


• Office Environment

• A bachelor's degree, and preferably a graduate degree, in nonprofit management or related discipline, or a combination of education and equivalent experience. 

• The ideal candidate will have five to seven years of relevant experience in an annual fund and alumni relations programs, preferably in higher education and/or academic medical center. 

• A demonstrated track record of significant achievement and progressively increasing results in annual giving programs, including online giving. Experience in engaging volunteers and alumni through social media. 

• Familiarity with and commitment to best practices in fundraising programs. 

• Demonstrated expertise in working with and motivating volunteers and fundraising boards. 

• Expertise in mounting cost effective events and programming for donors and prospects. 

• Excellent interpersonal skills, including the ability to listen and interact effectively with donors and Campaign Committee members. 

• Strong demonstrated verbal and written skills. 

• The ability to work well both independently and collaboratively with other team members in Development, managing multiple projects and priorities. 

• Significant and proven experience in managing a professional staff, with demonstrated ability to guide and develop professional level staff. 

• A demonstrated ability to work in complex organizations.

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