This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities.
Univ Shared Svcs Entrprs 995000 ZSS
The University Shared Services Enterprise (USSE) invites applications for a full-time (1.0 FTE), 12-month, fixed term Business Analyst for the Regional and Technical University Shared Information Technology Services. The USSE Business Analyst position will be located in Corvallis, Oregon. Reappointment is at the discretion of the Director.
The 2013 Oregon legislative session approved reform of the higher education structure in the State of Oregon. One of the outcomes is the change in governance for three of the seven universities in Oregon. The University Shared Services Enterprise (USSE) is the new system providing centralized, shared support for the four regional and technical institutions, and offering treasury and payroll support for all the universities. The system change is effective July 1, 2014. Presently, Oregon State University is assisting with the recruitment for the positions under the new USSE structure. For more information regarding the changes in the university structure in Oregon, please visit the Oregon University System Governance page http://www.ous.edu/about/governance.
This position reports to the USSE Manager of the Regional and Technical University Shared Information Technology Services.This is a professional level position, responsible for managing and coordinating issues related to administrative systems data consistency and software configuration for the shared Ellucian Banner ERP hosting environment (also known as the 5th Site). The Business Analyst works directly with other individuals in the USSE and members of the regional and technical campus' to carry out responsibilities. This position must be able to establish and maintain positive, professional and effective working relationships with coworkers and other university staff.
The Business Analyst position requires the ability to exercise independent judgment, make decisions, and determine the best course of action on a regular basis; decisions are based on knowledge and experience rather than well established guidelines, policies and procedures.
This position also requires sensitivity to confidential information, as well as knowledge of the policies and procedures that govern confidentiality.
Responsibilities include acting as a Financial, Student, and Human Resources Information System consultant to the USSE campuses in resolving application software and functional processing issues.
30% - Banner Version Management: System-wide Monitoring and Support
Verify that institutions are using USSE certified versions of Banner objects.
Document USSE modifications and ensure that information pertaining to USSE modified objects is accurate, complete and up-to-date (GWAMODS) for institution reference via the web.
Software Vendor Interaction
Conduct software vendor research, to include information searches, compilation of pertinent FAQs, tracking defects of interest to USSE and downloading documentation pertaining to specific object patches.
Track and monitor software vendor updates (patches) and news associated with reported software defects; communicate critical resolutions and distribution time frames to institutions.
Perform needs assessment of vendor patches with assistance from functional and technical staff and schedule distribution time frames when applicable.
Document issues and create ActionLine contacts to report issues to be addressed by Banner development staff; work toward obtaining resolution of submitted issues.
Monitor outstanding issues and system defects.
30% - Banner Release Planning, Analysis and Documentation
New Release Planning:
Provide overall leadership in the planning, development and migration of new General, FIS, SIS, and HRIS software releases system-wide.
Work closely with key personnel of the USSE and member institutions to develop effective software migration plans by communicating status, obtaining institution input and feedback, scheduling and conducting team meetings and communicating pertinent Banner updates
Review and Analyze Software Releases:
Review and analyze releases (major and point) of the Banner General, FIS and HRIS software products.
Develop summary documentation, for distribution to institutions, that will assist them in understanding the impact of the upgrade on their business processes and procedures.
Summarize and document problem resolutions, and process and form changes that will directly affect institutions.
Analyze and Document System Enhancements:
Identify, review, evaluate and analyze enhancements contained within each new Banner release.
Determine the functional and operational impact of the changes.
Develop summary documentation, specific to the enhancement(s), that will assist institutions in determining whether implementation of the enhancement would be beneficial to their unique business needs.
Coordinate development of new Banner functionality where functionality has implications for the USSE and member institutions.
15% - Testing: Central Testing
Perform primary, central testing of all new released Banner baseline processes and all USSE modifications using a comprehensive test plan prior to their distribution to campuses.
Work in concert with technical staff to troubleshoot and resolve all identified issues prior to distribution of the applications to USSE member institutions.
Assist in documentation of all outstanding issues and tracking them through to resolution. Coordinate with technical staff in communicating outstanding issues, including their status, to campuses in conjunction with new releases.
Position Duties (continued):
Functional Support for Institution Specific Testing:
Work closely with institutions, as needed, to assist in conducting site-specific testing.
Provide functional support in troubleshooting issues identified during testing of new software release.
Ensure that institutions are provided with the most current comprehensive campus test plan available.
Evaluate testing issues identified and reported by institutions. Analyze the issues to determine whether they should be incorporated into the test plan for testing future releases.
10% - FIS/HRIS/SIS Support for System-Wide Staff:
Field questions regarding FIS/HRIS/SIS that are submitted by USSE and institutional staff. Assist in problem solving and resolution of issues as requested.
Provide functional support to USSE staff, as requested, in all areas of Banner FIS/HRIS/SIS.
Act as liaison between technical and functional staff for clarification and support of functional issues requiring technical support.
5% - Training - Development of Training Tools:
Incorporate the identified changes within a Banner release into a concise, effective review/training package.
Ensure that review/training packages are available to institutional trainers to assist and support them in their campus training efforts.
Develop and deliver review/training sessions of the Banner Finance, Banner Student and Human Resource Information System to support USEC and institution personnel.
Assist department staff in developing an understanding of FIS/HRIS/SIS processing and data elements in order to enable them to better meet the requirements of their position duties.
Provide "refresher" FIS/HRIS/SIS training to USSE staff as requested.
Provide onsite and central training to meet USSE member institution needs as requested.
5% - Test Plan Development:
Development of Comprehensive Test Plan for USSE Banner modifications.
Develop a comprehensive USSE test plan, based on current testing scenarios performed on new Banner releases.
The test plan will include components such as basic Banner processing, applications testing in validation of FIS, SIS and HRIS warehouses and aggregate payroll processing within the USSE.
This test plan will provide the ability to accomplish primary process and application testing of all future Banner software upgrades for both major and point releases.
Development of Comprehensive Test Plan for USSE Member Institutions.
Develop a comprehensive campus test plan for use by USSE member institutions in their site-specific testing.
This test plan will include components that address basic Banner processing, as well as testing of applications that assist in validating such areas as deferred pay, faculty administration, Web for Employees, and many others.
Test Plan Maintenance:
Develop mechanisms that will help ensure that the test plans are kept up-to-date.
Develop and maintain documentation, procedures and assignments that help ensure that the test plans remain current, effective and user friendly over the course of time.
5% - USSE Banner Security Administration: Provide support for security administration.
Working Conditions/Work Schedule:
Bachelor's degree in business, computing science, information management, or a related field, or equivalent work experience.
Demonstrated skill in examining, interpreting and analyzing software documentation and system data, and writing effective narratives to accompany and support this analysis.
Ability to analyze software documentation and synthesize its impact on existing business operations.
Ability to present information and ideas clearly and effectively, both verbally and in writing.
Strong writing and presentation skills required.
Strong problem solving abilities, as well as the ability to work as a team member and independently to meet deadlines.
Demonstrated skill in coordinating diverse groups with differing requirements to accomplish common goals.
Demonstrated ability to provide high quality service with constrained resources in a multi-user environment.
Experience with query, reporting, and database tools (e.g., MS Excel, B/I Query, IBM Cognos, MS Access, SQL, etc).
Demonstrated leadership in project management.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.
This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions (as per Voluntary and Compulsory Driver Standards OAR 125-155-0200) as per OAR 576-056-0000 et seq.
A demonstrable commitment to promoting and enhancing diversity.
Preferred (Special) Qualifications
Experiential knowledge of Ellucian Banner FIS and/or HRIS software is preferred.
Knowledge of accounting and/or payroll practices and procedures in a college or university setting is preferred.
Scholarly Outcomes for Position (academic faculty only)
Indicate how you intend to recruit for this search:
Competitive / External - open to ALL qualified applicants
For Full Consideration Date
Recommended Full-Time Salary Range
Salary is commensurate with education and experience.
A demonstrable commitment to promoting and enhancing diversity is:
A required qualification
Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
1) A resume/CV that includes the names of at least three professional references, their e-mail addresses and telephone contact numbers (Upload as 'Other Document' if not included with your resume/vitae).
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
The anticipated starting salary will be $60,000.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.
This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions (as per Voluntary and Compulsory Driver Standards OAR 125-155-0200) as per OAR 576-056-0000 et seq. Offers of employment are contingent upon meeting all minimum qualifications including the Motor Vehicle Check Requirement.
For additional information about this position please contact: Karren Cholewinski at Karren.Cholewinski@oregonstate.edu
For additional information about the application process please contact: Penny Montgomery at Penny.Montgomery@oregonstate.edu, 541-737-4632
OSU is an affirmative action/equal opportunity employer.
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