Job Description

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Job Description Summary

Summary:
In alignment with Wake Forest University and its broader commitment to inclusive excellence, the School of Business launched R.I.D.E. (Realizing Inclusion, Diversity, and Equity) to demonstrate our collective values to build, to support, and to sustain a culture of inclusion and equity for all in our community today and for those we hope to attract in the future.

As a School of Business committed to “helping businesses create a better world,” we are equally invested in addressing ESG (Environment, Social, and Governance) issues related to environmental sustainability, human rights, social justice, and corporate policy making. The prominence of ESG principles has grown in recent years as companies and individuals have realized its value in assessing societal impact.

Our R.I.D.E. and ESG commitments are well aligned with our University’s Pro Humanitate values and ideals, to ensure that through business education, we are creating a better world. With our long-term commitments in the areas of R.I.D.E. and ESG, we have an immediate opportunity to grow our team.

The School of Business seeks a Program Manager to manage select R.I.D.E. and ESG projects and initiatives from start to finish — working with leadership and key partners to: enhance existing initiatives, implement new programs/events, develop effective marketing and communication strategies, track/report key outcomes, and provide oversight of all project-related budgetary details. The primary objectives of this role are to create awareness, to deepen knowledge and understanding, and to activate community-wide engagement. The role has a dual reporting relationship to the School’s Chief Corporate Engagement Officer and the Executive Director, Strategy and Innovation. This is a two-year (Fiscal year runs July-June) position with an option to renew based on performance, funding availability and organizational needs.

Job Description

Essential Functions:

Project Management

• Collaborates with R.I.D.E. Task Force and Priority Teams to implement key programs, events, and initiatives aimed at deepening community-wide awareness, understanding, and engagement with Heritage Month and Special Observances.

• Manages R.I.D.E. and ESG programs, events, and activities resulting in high Net Promoter Score (> 60).

• Implements continuous improvement efforts/after-action reviews to maximize our community experience and engagement.

• Collaborates closely with key campus partners to achieve goals of sharing clear and timely information and messaging.

• Monitors and tracks all activities, event outcomes, and faculty/staff/student participation, and provides monthly status reports to leadership.

• Manages R.I.D.E. budget and program expenses.
  

Marketing and Communication (in partnership with the WFUSB Marketing & Communication department)

• Partners with R.I.D.E. and ESG leadership to develop, to implement, and to manage marketing and communications strategies and plans.

• Serves as a key member of the R.I.D.E. Task Force and Priority Teams and collaborates to develop content that deepens awareness and understanding of Heritage Month and Special Observances.

• Responsible for select aspects of creating and maintaining timely and relevant content on the School of Business website and social media platforms pertaining to R.I.D.E. and ESG initiatives.

• Researches and implements best practices for effective marketing and communications strategies.

• Manages community spotlight interviews, video production, and editing process.

• Prepares monthly updates and annual reports on R.I.D.E. and ESG activities and outcomes; Assists with leadership presentation development.

• Develops a dashboard to track all R.I.D.E. and ESG marketing and communications activities/outcomes.

Other Functions:

• Other duties as assigned that will achieve R.I.D.E. and ESG stated goals/objectives.

Required Education, Knowledge, Skills, Abilities:

• A Bachelor's degree in a relevant field and 2 years of relevant experience, or equivalent combination of education and experience.

• Experience with and/or deep understanding of Diversity, Equity, and Inclusion (DEI) and/or Environment, Social, Governance (ESG).

• Proven ability to research, analyze, and consolidate complex content into cohesive and clear messaging; Strong storytelling ability.

• Demonstrated knowledge and experience in change management techniques and approaches.

• Strong knowledge of best practices in marketing and communications; program management experience.

• Excellent interpersonal skills.

• Excellent analytical and problem-solving ability, strong attention to detail.

Preferred Education, Knowledge Skills, Abilities :

• Bachelor’s degree in Communications, Marketing, or Journalism.

• Experience in multi-channel marketing and communications, including the use of social media platforms.

Accountabilities:

• Responsible for own work.

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Employee Vaccination Mandate:

In an effort to protect the health and safety of the campus community, all faculty and staff positions, excluding staff who perform duties exclusively at Graylyn Conference Center, are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine prior to their hire date. Once hired, faculty and staff must maintain full COVID-19 vaccination status throughout their employment at Wake Forest University. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

This is a two-year (Fiscal year runs July-June) position with an option to renew based on performance, funding availability and organizational needs.

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wa ke Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

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