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Coordinator of LGBTQ Services and Resource & Support Center

Century College

Job Description

Position Details

Position Information
Classification Title
MnSCU Academic Professional 2
Working Title
Coordinator of LGBTQ Services and Resource & Support Center
Hire Types
Century College
Student Affairs
Student Resources/Supp Svcs
White Bear Lake, MN
Full/Part Time
Full Time
Employment Condition
Work Shift
Work Schedule/Hours/Days
Hours: Monday – Friday 8:00am – 4:30pm
Posting Details
Salary Minimum
Salary Maximum
Salary Type
Bargaining Unit/Plan
214, MAPE
Job Description
Position Purpose
The Coordinator of LGBTQ Services and the Resource & Support Center will have a variety of responsibilities including the coordination of two student support centers and the related programming and services. The position will direct programming and resources in support of LGBTQ students and in the development and facilitation of LGBTQ trainings and awareness for the campus community. This position will also support students who face financial and other basic needs struggles such as housing, transportation, parenting, legal issues, and healthcare. The position will support, intervene, and connect students to resources on the campus and in the community.

Position Responsibilities
  • Direct campus-wide LGBTQ activities, programming, resources, and support.
  • Connect students to resources on campus and in the community that assist with basic needs including housing, health insurance, financial assistance, employment, legal issues, childcare.
  • Manage the operation of the Resource and Support Center which includes but is not limited to:
    • Hire, train, and supervise student employees who provide the day-to-day operations of the Resource and Support Center.
    • Oversee the management of the food pantry including inventory, food donations and partnerships, food purchases, pick-up, and distribution.
    • Coordinate and promote monthly food mobile markets.
    • Develop community partnerships for donations, referrals, consultation, workshops on campus.
    • Convene and facilitate a Resource and Support Center advisory group to provide feedback and guidance to the mission, vision, and operations of the center and review with the Student Senate.
    • Oversee data collection and assessment of the services in the Resource and Support Center. Develop an assessment plan for measuring the impact of these services on student success and completion.
  • Manage the LGBTQ Center for students including program goals, work plans, budget, and campus and community resources.
  • Serve as a Campus Advocate for students related to Title IX and harassment/discrimination processes.
Required Qualifications
Minimum Qualifications ( expected to have to enter job)
  • Bachelor’s degree.
  • Knowledge of college programs to develop and integrate appropriate and supportive programs, advise, resources and activities.
  • Demonstrated experience and knowledge of LGBTQ student needs and topics in the higher education setting.
  • Ability to direct, organize, and provide leadership of multiple assignments including using, evaluating, and maintaining data and reports.
  • Demonstrated commitment to equity, diversity, and inclusion.
  • Strong interpersonal, written, verbal communication and presentation skills sufficient to motivate cooperation among the college and community-based organizations as well as the ability to develop and present training and workshops.
  • Knowledge in and ability to use computer software, including, but not limited to, collecting, and interpreting data for reporting and program improvement.
  • Driving is an integral part of responsibilities – Must have valid driver’s license and good driving record.
Preferred Qualifications
Preferred Qualifications (desired but not expected to have to enter job)
  • Master’s degree.
  • Experience working with at-risk populations and referring to community services and resources.
  • Two-years work experience serving LGBTQ students or clients.
  • Demonstrated cultural competency and sensitivity to serving a culturally and linguistically diverse college community.
  • One-year work experience working in college student services including event planning and the development of supportive programs.
Other Requirements
Additional Requirements:
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver’s license background check.

Notice: All applicants must be able to lawfully accept employment in the United States at the time of employment. Century College does not sponsor visas.
Century College is a two-year community and technical college located in White Bear Lake, Minnesota.

As one of the largest two-year colleges in Minnesota, we serve nearly 16,400 credit and non-credit students every year.

We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial and non-credit workforce training.

With a variety of student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.

As a “community” college, we care about our locality. We are engaged, connected and a resource within our local communities, including K-12 and workforce/industry partners.
Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at https://www.century.edu/home/public-safety
If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling (651) 747-4000.
Link to Century College’s Non-Discrimination Statement:
Benefits Info
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance-, short- and long-term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.
Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence, and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.
Posting Detail Information
Posting Number
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Open Date
Close Date
Open Until Filled
Special Instructions Summary
Accept Applications
Posting Contact
Kim Claggett / kim.claggett@century.edu
Equal Employment Opportunity Statement
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

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