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Financial Aid part-time staff
Job Description
Financial Aid part-time staff
Estrella Mountain Community College is hiring Financial Aid part-time employees to work under a learning college philosophy (http://www.estrellamountain.edu/learning-college). This position provides support and assistance to students while working in a highly regulated Financial Aid Office.
70%-Assists current and prospective students regarding Financial Aid availability and policies to include: complex Federal policies and guidelines; provides daily customer service to include; walk-in students, email, live chat, incoming/outgoing calls, internal department chat assistance, etc.
10%-Verifies completeness of documents submitted for Federal Aid
10%-Maintains paperwork files to ensure accuracy and organization
10%-Runs and processes reports, FA processing, assists with FA Outreach, other duties as assigned commensurate to level of position
- Experience working in a team and with diverse populations
- Experience communicating effectively in person and in writing
- Experience interpreting and/or communicating regulations, policies, or established guidelines
- Experience working with Microsoft Office, PeopleSoft, electronic forms, reporting systems or similar applications
- Experience working with, communicating, or applying, Student Financial Aid policies, practices and/or procedures
- Experience providing front-line customer service to include in person, webex, live chat, email, phone, etc.
- Demonstrated ability to independently complete assigned processing responsibilities.
Must not be in default or owe an overpayment of federal financial aid funds.
EMCC is an in-person college and this position is required to work 100% on campus.
This position will be open until filled. Applications will be reviewed as received.
The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin
The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District.
The Maricopa County Community College District does not discriminate on the basis of race, color, national origin, sex, disability or age in its program or activities.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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