Your Role

This role resides within the IT Applications' Transformation, Operations & Customer Experience team. The candidate will report to the IT Director, Solution & Delivery Lead in the Portfolio. In this role you will be responsible for leading, facilitating, and driving continuous improvement of Agile practices for the team or teams that you'll be supporting. The Portfolio is responsible for the development and support of complex technology solutions from claims processing to benefit enrollment. The Agile team that this role will lead has representation from across our matrixed organization including IT, business & vendor partners to deliver value & capabilities that meet the needs of our customers. We strive to deliver sustainable solutions that optimize for cost, quality, and fit for purpose.

Your Work

In this role, you will:

• Provide Agile team support by serving as the Scrum Master and Team Coach for Agile teams, ensuring smooth operation and adherence to Agile principles
• Educate and lead one or more Agile teams in Scrum, Built-in Quality, Kanban, and Scaled Agile (SAFe) principles and practices, fostering a culture of continuous improvement
• Facilitate Program Increment (PI) Planning readiness by preparing Agile teams for PI Planning sessions, guiding the creation of PI plans, objectives, and business values, ensuring alignment with organizational goals
• Collaborate with other Scrum Masters, Agile Coaches, and Product Management roles across the enterprise, contributing to the maturation of business units along with IT agile teams on the path towards our business agility
• Lead iteration execution by facilitating key team events, including backlog refinement, team planning, team synchronization, team review, demo, and retrospective sessions, fostering collaboration, transparency, and continuous improvement within the team

Your Knowledge and Experience

• Requires bachelor's degree or equivalent experience and Scaled Agile (SAFe) Certification and 7 years of Project Management skills or Scrum Master experience
• Requires Scaled Agile (SAFe) certification: Scrum Master or Product Owner/Product Manager (POPM)
• Preferred Scrum Master certification (PSM II, PSM III, CSP, CTC); CSM, A-CSM (Scrum Alliance certifications)
• Preferred experience as a Scrum Master role for minimum of two years for a Scrum team
• Preferred experience using JIRA and AgilePlace
• Preferred Healthcare experience

Pay Range:

The pay range for this role is: $ 118800.00 to $ 178200.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.